Samantha Best
Gill,MA
Summary
Qualified sales representative with 7 years of experience in a fast-paced work environment. A highly-motivated candidate with a strong work ethic, adaptability, exceptional interpersonal skills, and a desire to take on new challenges. A training and development professional versed in developing and implementing improved training programs to improve performance. An organized individual recognized for keying and processing detailed data with accuracy and speed.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
C&S Wholesale Grocers
10.2020 - Current
- Maintain and manage a growing customer database of 50+ independent store grocers within multiple regions across the nation
- Cultivated and strengthened customer relationships to drive revenue growth
- Meet and exceed daily/weekly sales targets
- Create spreadsheets, presentations, and other forms of data entry involving customers items, specialty ads, and out of stock reports
- Negotiated prices and terms of sale to close transactions
- Maintained detailed account records and contact logs to facilitate sales process
- Expedited customer orders for quick delivery and to promote satisfaction
- Collaborated with team members to determine strategic sales approaches
- Liaised between outside sales representatives and accounts to optimize customer service, maintain and grow product sales
- Train and on-board new hire candidates within my team.
Furlough – Covid
03.2020 - 10.2020
Learning & Development Program Specialist
Barton Associates
06.2019 - 03.2020
- Presented training and development programs to 300+ recruiters nationwide using various forms and formats including group discussion, lecture, simulations, and videos
- Assess training needs through surveys, interviews with employees, consultations with managers, and instructors
- Design and create training manuals, online learning modules, and course materials
- Review training materials from a variety of platforms and choose appropriate materials
- Monitor and evaluate training programs to ensure they are current and effective
- Select and assign instructors to conduct training based on their skill sets
- Perform administrative tasks such as, scheduling classes, setting up systems and equipment, and coordinating enrollment
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers
- Develops unique training programs to fulfill task specific needs to maintain or improve job skills
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Recruiter
Barton Associates
04.2016 - 06.2019
- Maintained and managed a growing database of 150+ medical providers and developed professional relationships
- Enter data throughout multiple programs to include medical provider information, qualifications, license databases, skills, travel needs, and portfolio presentations to be sent to healthcare systems
- Attend daily training meetings to become a subject matter expert in the healthcare staffing industry
- Match the needs of healthcare systems with qualified medical professionals
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
- Track availability and present medical professionals to appropriate healthcare system assignments
- Ensure quality customer service for providers on assignment
- Compiled data from personnel records and prepared reports on candidate performance and qualifications
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
Education
Monadnock Regional High
River Valley Community College
Skills
- Consultative Sales Approach
- Relationship Building and Management
- Exceptional Customer Service
- Closing Sales
- Database Management
- Documentation and Reporting
- Data Processing
- Data Entry
- Salesforce CRM
- Microsoft Office Suite Programs
- Google Suite Programs
- Go-To Webinar
- Zoon
- Ring Central
- Mainframe
Timeline
Inside Sales Representative
C&S Wholesale Grocers
10.2020 - Current
Furlough – Covid
03.2020 - 10.2020
Learning & Development Program Specialist
Barton Associates
06.2019 - 03.2020
Recruiter
Barton Associates
04.2016 - 06.2019
Monadnock Regional High
River Valley Community College
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