Samantha Bevacqua
Hillsborough,NH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
FCAT Operator
Phillips 66 Oil Refinery Bayway
2016.02 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Lead tours for corporate leaders and members in my area .
- Assisted with equipment startups and machine installation tasks as needed.
- Worked outside in all weather conditions.
- Performed equipment tests and repairs to keep machines running smoothly and prevent malfunctions.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Set up machines and start them for .
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Operated technical and mechanical equipment and adjusted machine settings as needed.
- Took samples of products for further analysis and standardized testing.
- Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
- Observed and tracked information from gauges, instruments and meters to proactively identify and address issues.
- Completed basic maintenance and repairs on pumping equipment and lines.
- Skilled at working independently and collaboratively in a team environment.
- Completed tasks according to production specifications and within established tolerances.
- Used OIS to record production and operational data.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Experience in high stress environments and quick actions to prevent upsets.
- Experienced with paperwork and excel to provide proper Isolation and information lists for equipment as needed weekly.
Assistant Manager (Key)/ Bartender/ Server
Bonefish Grill Restaurants
2012.06 - 2016.02
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Carefully interviewed, selected, trained, and supervised staff.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Some College (No Degree) - Engineering Science And Mechanical Engineering
Middlesex County College
Edison, NJHigh School Diploma -
Middlesex County Vocational School East Brunswick
East Brunswick, NJ06.2012
Skills
- Creative Strategies
- Technical Issue Troubleshooting
- Communication Strategy Development
- Plan Projects
- Performance Tracking and Evaluations
- Managing Operations and Efficiency
- Autodesk AutoCAD
- Professional Relationships
- Crew Collaboration
- Operational Efficiency
- Task Prioritization
- Issue Resolution
- Manual Labor
- Identifying Problems
- Problem-Solving
Timeline
FCAT Operator
Phillips 66 Oil Refinery Bayway
2016.02 - Current
Assistant Manager (Key)/ Bartender/ Server
Bonefish Grill Restaurants
2012.06 - 2016.02
Some College (No Degree) - Engineering Science And Mechanical Engineering
Middlesex County College
High School Diploma -
Middlesex County Vocational School East Brunswick
Similar Profiles
Jacob PruittJacob Pruitt
Process Plant Operator at Phillips 66 RefineryProcess Plant Operator at Phillips 66 Refinery
Clay CooperClay Cooper
Operations Shift Supervisor at Phillips 66Operations Shift Supervisor at Phillips 66
Evaristo DiazEvaristo Diaz
Advisor, Labor and Employee Relations at Phillips 66Advisor, Labor and Employee Relations at Phillips 66