Samantha Birt
Everise
Anadarko,OK
7
years of professional experience
I am known for exceptional communication and adaptability. Experience in assisting customers with inquiries and managing accounts, committed to delivering high-quality service and fostering lasting customer relationships.
Work History
Customer Care Representative
11 Months- Assisted customers with claim inquiries, orders, and issue resolution about their pharmacy benefits.
- Maintained customer accounts and updated information.
- Built positive customer relationships and ensured customer satisfaction.
- Managed calls in low/high call volumes
- Met goals and stats per company policies
- Pharmacy Benefit Manager
Associate
2 Years 6 Months- Managed inventory, restocked shelves, and maintained maintenance
- Unloaded freight and backload's with manual-electric equipment.
- Provided outstanding customer service and created a warm, welcoming environment.
Assistant Manager
10 Months- Handling Cash,debit, or debit
- Managed opening and closing operations.
- Followed vendor check-in procedures to maintain inventory accuracy.
- Supervised daily operations to meet performance, quality and service expectations.
Certified Nursing Assistant
1 Year 5 Months- Assisted with activities of daily living, such as bathing, dressing, and feeding.
- Provided emotional support and companionship to patients
- Maintained a clean and organized patient environment.
- Completed technical and administrative documentation.
Education
Certified Nursing Assistant - Nursing
High School Diploma
Skills
Customer service
Inbound customer service
Data entry
Call center experience
Timeline
Customer Care Representative
Everise
11.2025 - CurrentRead More
Associate
Walmart
02.2022 - 08.2024Read More
Assistant Manager
Family Dollar
04.2021 - 02.2022Read More
Certified Nursing Assistant
Pecan Manor
11.2019 - 04.2021Read More
Canadian Valley Technology Center
Certified Nursing Assistant from Nursing
Read More
Carnegie High School
High School Diploma
Read More