Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Blouin

Redford

Summary

Forward-thinking Operations Specialist bringing 3 years of expertise in operations for pharmaceutical market research. Cultivates rapport within the team and with suppliers to optimize project goals. Successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking with history of streamlining operations and increasing results.


Overview

17
17
years of professional experience

Work History

Operations Specialist

The Planning Shop
06.2022 - 11.2025
  • Created and managed project budgets.
  • Successfully managed multiple projects simultaneously while adhering to deadlines, budget constraints, and client needs.
  • Collected, arranged, and input information into various databases.
  • Streamlined operations by implementing process improvements to enhance efficiency and reduce turnaround times.
  • Coordinated cross-functional teams to ensure alignment on project deliverables and timelines.
  • Analyzed operational workflows, identifying bottlenecks and recommending effective solutions for increased productivity.
  • Negotiated with suppliers to secure more favorable terms, reducing costs without compromising on quality.

Enterprise Connectivity Demand Analyst

Ford Motor Company
09.2021 - 04.2022
  • Assess and approve / deny access requests to WikiUser and Jira users
  • Provide demonstrations, overviews, & education on portfolio process across Enterprise Connectivity
  • Establish follow ups & close out dates with Product Owners and Product Managers
  • Review and follow up on validity and outstanding one pagers based on response time / aging standards
  • Review and ensure all required data is provided by Product Owners on all initiatives
  • Progress all initiatives to next stage to begin work
  • Train and ensure Product Owners are proficient in using Jira tool to manage initiatives, epics, and change request
  • Create and maintain Wiki documents to ensure accuracy of process changes and training documents

Engineer Support Analyst-Team Lead

Ford Motor Company Contracted with Aerotek
03.2018 - 09.2021
  • Support engineers on with vehicle Bill of Materials development, management, and delivery
  • Work with Design and Release Engineers and Program leads on programs starting at Program Start throughout the cycle of program until Program-release.
  • Working on the Bill of Material for multiple programs at once
  • Assist engineers with authoring and data entry changes into the vehicle Bill of Materials
  • Analyze and resolve quality reports
  • Analyze coding changes and make required changes to feature mapping of parts
  • Ensures all parts have most current and up to date information and is hitting correct control models
  • Provide support in meetings with Design and Release Engineers, Program lead, finance, and Financial Cost Analyst’s to explain necessary changes to Bill of Materials
  • Schedule and lead meetings with all key members needed to resolve any issue with parts
  • Sign off on all parts and support milestone meetings to ensure each milestone can be declared on time

CPS Investigator

Department of Health and Human Services State of Michigan
11.2016 - 03.2018

Youth and Family Specialist

Vista Maria
08.2015 - 11.2016

Teacher's Aide

American Montessori Academy
03.2011 - 08.2015

Communications specialist

United States Air Force
11.2008 - 11.2010

Education

Bachelor's Degree - Criminal Justice

Ferris State University
Big Rapids, MI
01.2015

Skills

  • Troubleshooting skills
  • Time management
  • Analytical thinking
  • Skilled problem solver
  • Quick learner
  • Planning and coordination
  • Operational efficiency
  • Cross-functional communication
  • Project management
  • Attention to detail

Timeline

Operations Specialist

The Planning Shop
06.2022 - 11.2025

Enterprise Connectivity Demand Analyst

Ford Motor Company
09.2021 - 04.2022

Engineer Support Analyst-Team Lead

Ford Motor Company Contracted with Aerotek
03.2018 - 09.2021

CPS Investigator

Department of Health and Human Services State of Michigan
11.2016 - 03.2018

Youth and Family Specialist

Vista Maria
08.2015 - 11.2016

Teacher's Aide

American Montessori Academy
03.2011 - 08.2015

Communications specialist

United States Air Force
11.2008 - 11.2010

Bachelor's Degree - Criminal Justice

Ferris State University