Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Blue

Florence,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering these skills and a strong work ethic.

Overview

13
13
years of professional experience

Work History

Office Manager

Stone Electrical LLC
12.2021 - 12.2022
  • Payroll
  • Weekly invoicing using quickbooks
  • Bill pay and accounting
  • Reception
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.

Customer Care Representative

Assurant
05.2014 - 11.2021
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and concerns
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Hazard insurance tracking
  • Logged call information and solutions provided into internal database.
  • Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
  • Navigated multiple computer systems and applications to find information.

Cashier

Best Buy
01.2012 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Fast Food Employee

Dunkin Donuts
06.2010 - 01.2012
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Trained newly hired employees on routine tasks and customer service.

Education

High School Diploma -

South Florence High School
Florence, SC
06.2011

Skills

  • Financial Reporting
  • Client Correspondence
  • Report Preparation
  • Administering Payroll
  • Office Management Software
  • Excellent Multitasking Abilities
  • Invoice Preparation and Processing
  • Customer Relations
  • Calm and Professional Under Pressure

Timeline

Office Manager

Stone Electrical LLC
12.2021 - 12.2022

Customer Care Representative

Assurant
05.2014 - 11.2021

Cashier

Best Buy
01.2012 - 05.2014

Fast Food Employee

Dunkin Donuts
06.2010 - 01.2012

High School Diploma -

South Florence High School

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Samantha Blue