Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Bonilla

Plainfield,NJ

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Carmen's Restaurant
Plainfield, NJ
10.2022 - 05.2024
  • Gained office experience during a 3-month hiatus before resuming restaurant employment.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Resolved customer complaints in a polite manner according to company policy.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Assisted guests with making food and beverage selections.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Greeted customers, provided menus and answered questions about menu items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Collected tickets and followed proper cash-handling procedures.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Filled condiments and napkin containers during slack periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Secretary

DRB Enterprise Corp
Green Brook, NJ
07.2023 - 09.2023
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Performed data entry into computer systems; ensured accuracy of all entered information.

Pillow Filler and QC

Mainstreet Manufacturing LLC
Piscataway, NJ
06.2021 - 08.2022
  • Attached labels to packaged items or stenciled information on containers.
  • Removed damaged or inferior materials to prepare products for packaging.
  • Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
  • Evaluated materials, products, and packaging for accuracy against standards.
  • Verified labels on finished products before they were released from the production line.
  • Reported any issues with machinery or processes to supervisor immediately.
  • Assisted in training new operators on proper use of Filler machines.
  • Followed all departmental policies and procedures relating to health and safety protocols.
  • Calibrated scales used for weighing filled products for accuracy.
  • Operated the Filler machine in accordance with safety regulations and standard operating procedures.
  • Generated reports summarizing inspection results, defect trends, and other statistical data.
  • Trained new employees on proper use of test equipment and inspection techniques.

Education

High School Diploma -

Plainfield High School
Plainfield, NJ
06-2025

Skills

  • Table Setting
  • Food presentation
  • Order Taking
  • Service Quality
  • Menu knowledge
  • Cleanliness
  • Quality Control
  • Dish preparation
  • Menu presentation
  • Price memorization
  • Cash Handling
  • Buffet setup and takedown
  • Food handling
  • Self Motivation
  • Transactions and Cash Handling
  • Warm and Friendly
  • Team Player
  • Time management abilities

Languages

English
Professional
Spanish
Professional
French
Limited

Timeline

Secretary

DRB Enterprise Corp
07.2023 - 09.2023

Restaurant Waiter

Carmen's Restaurant
10.2022 - 05.2024

Pillow Filler and QC

Mainstreet Manufacturing LLC
06.2021 - 08.2022

High School Diploma -

Plainfield High School

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Samantha Bonilla