SAMANTHA BOSQUEZ
Moreno Valley,CA
Summary
Results-driven leader with a proven track record in executing successful physical inventory audits in collaboration with 3PL and clients, achieving excellence through meticulous preparation and execution. Dynamic professional with extensive experience in customer service and warehouse operations, adept at resolving complaints and optimizing inventory control to enhance overall efficiency and team performance. Proficient in BlueYonder program operations, demonstrating exceptional communication skills that consistently lead to meeting production goals and exceeding client satisfaction expectations. Committed to fostering a collaborative environment that drives continuous improvement and operational success.
Overview
9
9
years of professional experience
Work History
ICQA/Project Manager, Client Services
Moore a Series, LLC
Riverside, CA
05.2022 - 03.2026
- Managed complex service issues, collaborating with teams for effective solutions.
- Analyzed inventory discrepancies to identify root causes and implement corrective actions.
- Developed and maintained standard operating procedures for inventory control processes.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Led team in implementing operational improvements resulting in enhanced efficiency and productivity.
- Reduced damage and loss by implementing effective damage control procedures and protocols.
- Implemented quality control measures to uphold high standards in assignment outputs.
- Managed resource allocation effectively, optimizing team performance across multiple projects.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Inventory Control Team Lead
Flexsteel Industries Inc
Riverside, CA
04.2019 - 05.2022
- Conducted regular audits of inventory to identify variances and implement corrective actions promptly.
- Collaborated with cross-functional teams to streamline supply chain operations and optimize inventory turnover rates.
- Analyzed inventory data to forecast demand trends, enabling proactive stock management decisions.
- Led initiatives to reduce excess stock through improved ordering processes and vendor negotiations.
- Mentored junior staff on inventory control principles, fostering a culture of continuous improvement within the team.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Optimized storage space utilization by reorganizing warehouse layout and implementing efficient shelving systems.
- Maintained a safe work environment through strict adherence to safety protocols and conducting regular safety audits.
- Operated cherry picker to safely transport materials within warehouse environment.
Production and Inventory Coordinator
FedEx Supply Chain
Moreno Valley, CA
10.2016 - 02.2019
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained detailed reports and schedules of all production tasks.
- Managed inventory and supply chain functions for production materials and equipment.
- Developed and maintained efficient production processes and procedures by revising companies SOPs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Reviewed in-house stock to determine materials availability for production jobs.
- Coordinated with production team to support productivity targets and deadline management.
- Oversaw loading and unloading of packages in warehouse.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Coordinated project workflows for departments.
Education
High School Diploma -
Riverside Office of Education
Moreno Valley, CASkills
- Project management
- Project tracking
- Team collaboration
- Inventory control
- Order picking/processing
- Customer service
- Problem-solving
- Time management
- Microsoft 365
- BlueYonder
- Toolbox
- RFscanner
Timeline
ICQA/Project Manager, Client Services
Moore a Series, LLC
05.2022 - 03.2026
Inventory Control Team Lead
Flexsteel Industries Inc
04.2019 - 05.2022
Production and Inventory Coordinator
FedEx Supply Chain
10.2016 - 02.2019
High School Diploma -
Riverside Office of Education