SAMANTHA BOULIN
St. Elizabeth,Jamaica
Summary
Dedicated and reliable housekeeper with a strong commitment to exceeding expectations. Exceptional skills in providing top-notch housekeeping services, backed by extensive knowledge of cleaning practices and procedures. Effective communication and maintenance of cordial relationships with customers, colleagues, and management.
Overview
7
7
years of professional experience
Work History
Housekeeper
Zota Beach Resort
08.2024 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Housekeeper
JW Marriott Turnberry Resort and Spa
12.2023 - 08.2024
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
HOUSEKEEPER
JW Marriott Turnberry Miami Resort and Spa
11.2022 - 08.2023
- Report deficiency in guest room
- Inspect rooms and make sure they are up to standard for guest to check in
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
HOUSEKEEPER
Harrahs and Harvey's Lake Tahoe Hotel and Casino
01.2022 - 08.2022
- Replenish supplies in guest rooms
- Clean windows bathroom and guest rooms
- Make beds, sweep, vacuum and mop
- Interact with guest
HOUSEKEEPER
Boardwalk Beach Resort
02.2021 - 08.2021
- Clean windows, bathroom and guest rooms
- Make beds, sweep and mop
- Interact with guest
HOUSEKEEPER
Hawks Cay Resort
01.2020 - 03.2020
- Replenish supply in guest rooms
- Clean windows, bathroom and guest rooms
- Make beds, sweep, vacuum and mop
- Interact with guest
HOUSEKEEPER
Holiday Inn Resort Panama City Beach
04.2019 - 10.2019
- Operated cleaning equipment like vacuum cleaners and floor polishers with care and efficiency
- Participated in team meetings to discuss improvements in cleaning processes or guest satisfaction strategies
- Sanitized bathrooms, scrubbed toilets, and wiped down mirrors and fixtures to maintain hygiene
- Followed environmental cleaning guidelines using eco-friendly products whenever possible
- Cleaned guest rooms, including changing linens and making beds, ensuring a high level of cleanliness and comfort
Housekeeper
Holiday Inn Resort Panama City Beach
04.2018 - 10.2018
- Operated cleaning equipment like vacuum cleaners and floor polishers with care and efficiency
- Maintained professional demeanor at all times while interacting with guests or team members
- Restocked room supplies such as soap, toilet paper, and towels to ensure guest convenience
- Provided customer service by responding politely to guest inquiries or concerns regarding cleanliness
- Dusted furniture, window sills, and other surfaces to remove allergens and improve air quality
- Cleaned guest rooms, including changing linens and making beds, ensuring a high level of cleanliness and comfort
- Tackled deep-cleaning projects during low-occupancy periods to maintain high standards of cleanliness
Education
High School - Business Administration
Black River High School
Black River, St. Elizabeth06.2009
Skills
- Attention to details
- Communication
- Customer Service Skills
- Teamwork
- Time management
- Cleaning and organizing abilities
- Housekeeping
Professionalworkstudy
Customer Service Representative, National Water Commission, 2011, Black River, St. Elizabeth, Operated cleaning equipment like vacuum cleaners and floor polishers with care and efficiency., Maintained professional demeanor at all times while interacting with guests or team members., Restocked room supplies such as soap, toilet paper, and towels to ensure guest convenience., Provided customer service by responding politely to guest inquiries or concerns regarding cleanliness., Dusted furniture, window sills, and other surfaces to remove allergens and improve air quality., Cleaned guest rooms, including changing linens and making beds, ensuring a high level of cleanliness and comfort., Tackled deep-cleaning projects during low-occupancy periods to maintain high standards of cleanliness.
References
Paul Bennett, Senior Accountant, National Commercial Bank Investments, (876) 854-5340
Awardscertificates
Outstanding Punctuality
Languages
English
Native or Bilingual
Timeline
Housekeeper
Zota Beach Resort
08.2024 - Current
Housekeeper
JW Marriott Turnberry Resort and Spa
12.2023 - 08.2024
HOUSEKEEPER
JW Marriott Turnberry Miami Resort and Spa
11.2022 - 08.2023
HOUSEKEEPER
Harrahs and Harvey's Lake Tahoe Hotel and Casino
01.2022 - 08.2022
HOUSEKEEPER
Boardwalk Beach Resort
02.2021 - 08.2021
HOUSEKEEPER
Hawks Cay Resort
01.2020 - 03.2020
HOUSEKEEPER
Holiday Inn Resort Panama City Beach
04.2019 - 10.2019
Housekeeper
Holiday Inn Resort Panama City Beach
04.2018 - 10.2018
High School - Business Administration
Black River High School
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