Driven and compassionate individual with a track record of enhancing system efficiency and customer satisfaction at the International Union of Operating Engineers as well as my position as a manager and lead server for 10+ years. Skilled in technical and hands on work and exceptional customer service and management skills. Achieved significant knowledge in operational performance and tenant comfort, as well as customer service satisfaction and exceptional people and communication skills, leveraging strong problem-solving and teamwork abilities.
•Responsible for operation, maintenance, renovation, and repair of the Heating, Ventilation, and Air Conditioning and all other mechanical systems
in a 24/7 building.
• Taking daily and nightly calls and requests from tenants to ensure human comfort by making adjustments to temperatures, repairing any out of service equipment, plumbing, or HVAC system, and maintaining and following through with any other requests made for tenant spaces.
• Daily and nightly checks and preventative maintenance measures taken to ensure proper function of critical equipment, machinery, and operation of our chiller plant.
•Use team efforts and engineering strategies to ensure exceptional function of the building while considering energy usage and emissions of the building.
FDNY certified in the following A-35, F-01, F-60, P-98, S-12, and S-13.
HIPAA certified by American Health Training Association
OSHA-10
FDNY certified in the following A-35, F-01, F-60, P-98, S-12, and S-13.