Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Boyd

Hollywood,FL

Summary

Adept at enhancing safety and efficiency, with a proven track record at Broward County Schools and other notable organizations. Excelled in roles requiring meticulous attention to detail and strong conflict resolution skills. Achieved significant improvements in campus security and data management accuracy, demonstrating a commitment to excellence and teamwork.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Campus Monitor -

Broward County Schools
12.2023 - 09.2024
  • Enhanced campus safety by patrolling school grounds and monitoring student behavior.
  • Assisted teachers with classroom management tasks when called upon during high-traffic times or challenging situations.
  • Supported positive relationships between students, parents, and faculty by serving as a liaison for communication regarding campus issues.
  • Developed a rapport with students through participation in extracurricular activities and events as needed.
  • Monitored visitor access to the campus, ensuring all guests were properly signed in.
  • Provided security and safety to school staff and students.

Administrative Assistant-

Signature Labor Services
10.2023 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.

Clerk -

Sweeney’s Group
08.2022 - 09.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks.
  • Reduced errors in data entry by carefully inputting information into computer systems.
  • Managed incoming calls professionally, directing callers to appropriate person.
  • Trained new clerks on company procedures and software tools.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.

Collections Clerk-

Bahamas Development Bank
09.2016 - 02.2020
  • Provided exceptional customer service during collections calls.
  • Maintained accurate customer records, updating contact information and account details as needed.
  • Improved collections efficiency by promptly contacting delinquent customers and negotiating payment arrangements.
  • Regularly monitored accounts to identify overdue balances and potential areas of risk.
  • Collaborated with other departments to verify customer compliance with payment plans.

Education

CR. Walker High School
Nassau, Bahamas

University Of Bahamas
Nassau, Bahamas

Skills

  • Conflict resolution skill
  • School Safety
  • Customer Service
  • Team Player
  • Time Management
  • Multitasking
  • Attention to Detail
  • Data Entry
  • First Aid Certified
  • CPR Certified

Certification

First Aide Certification

CPR Certification

APD Zero Tolerence Certification

APD Direct Care Core Competences Certification

Safety and Security Certification

Money Laundering Certification

Customer Service Certification

Timeline

Campus Monitor -

Broward County Schools
12.2023 - 09.2024

Administrative Assistant-

Signature Labor Services
10.2023 - 12.2023

Clerk -

Sweeney’s Group
08.2022 - 09.2023

Collections Clerk-

Bahamas Development Bank
09.2016 - 02.2020

CR. Walker High School

University Of Bahamas
Samantha Boyd