Samantha Boyd
Columbia
Summary
Dynamic Security Officer with Allied Universal Security Services, skilled in surveillance and conflict resolution. Proven track record of enhancing safety through vigilant patrols and proactive visitor management. Recognized for delivering superior customer service while maintaining a secure environment, demonstrating strong problem-solving abilities and a compassionate approach to public interactions. I can quickly learn a new skill or task. I take any job I am given seriously and give it my best work.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2015 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High School Diploma -
Ephrata High School
Ephrata, PA06-2015
Skills
- General security
- Detail-oriented
- Superior customer service
- Surveillance
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict resolution techniques
- Visitor tracking
- Quick Learner
- Compassionate
- Easily can deal with the public
Timeline
Security Officer
Allied Universal Security Services
10.2015 - 09.2021
High School Diploma -
Ephrata High School
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