Samantha Braker
Virginia Beach,VA
Summary
Enthusiastic Administrative Assistant with expertise honed in the U.S. Navy, adept at anticipating professional needs and proactively identifying and resolving challenges. Demonstrated ability to promote organization and efficiency through strategic schedule development and resource management. Recognized for excellent patron support and conflict resolution skills, ensuring seamless operations in high-pressure environments. Seeking a federal administrative position to leverage my strengths in organization, communication, and administration to support mission-critical goals.
Overview
4
4
years of professional experience
Work History
Administrative Assistant & Operations Specialist
United States Navy
01.2022 - 01.2025
- Maintained strict security protocols while handling classified information, mitigating the risk of unauthorized access or disclosure.
- Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
- Oversaw maintenance schedules for critical equipment, ensuring peak performance at all times.
- Assisted in development of comprehensive safety protocol, markedly decreasing incident rates.
- Led successful operations by developing comprehensive plans, allocating necessary resources, and monitoring progress towards defined objectives.
- Increased morale, organizing team-building activities that fostered strong sense of unity and purpose among crew members.
Cashier (Part-Time)
Victoria’s Secret
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Head Cashier
Lowe’s Home Improvement
07.2021 - 01.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Educated employees on register use, merchandising, and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Hanahan High School
Hanahan, SCAssociates -
College For Fall 2024
Currently EnrolledSkills
- Administrative support
- Microsoft Word and Excel
- Professional communication
- Personnel Onboarding and Training
- Records Management and Data History
- Strong Communication
- Confidentiality and Security Protocols
- Operational efficiency
Accomplishments
- Promoted from Petty Officer 3rd Class to Petty Officer 2nd Class within one year,
- Earned "Good Conduct Award".
- Awarded special recognition by the Commanding Officer for exceptional dedication, contributing over 30 volunteer hours to community service initiatives while in active dut
Timeline
Cashier (Part-Time)
Victoria’s Secret
10.2023 - 01.2024
Administrative Assistant & Operations Specialist
United States Navy
01.2022 - 01.2025
Head Cashier
Lowe’s Home Improvement
07.2021 - 01.2022
High School Diploma -
Hanahan High School
Associates -
College For Fall 2024
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