Forward-thinking team leader with a successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Estimator Assistant
MSC
06.2022 - Current
Perform takeoffs and bid submissions, collect different quotes from subcontractors, vendors, and suppliers
Maintain “bid board”, tasks to insure we submitted bids on time and with best pricing available.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges
Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services
Gathered cost and material data for accurate and up-to-date information on material and labor costs
Identified areas for cost saving to help increase profitability and lower client costs
Prepared material orders to complete projects on time and within budget
Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders
Prepared bids and proposals to submit to clients and secure new business
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates
Office manager
Wrede Rocks
03.2020 - 06.2022
Planning & implementing internal systems and procedures.
Support staff retention and onboarding
Managed office operations while scheduling appointments for department managers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
Managed compliance to keep organization operating within legal and regulatory guidelines
Improved safety procedures to promote employee well-being and safety and protect company from potential liability
Evaluated employee records and productivity and submitted evaluation reports
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Preformed all billing, invoicing, payroll and HR duties.
Office manager
Energy Inspectors
05.2014 - 02.2019
Responsible for customer relations, including conflict resolution and timely follow-up
Assist with field staff analytics, progress reports, and workload forecasts to adjust labor forces
Perform payroll functions
Oversee expenses, including labor costs, inventory, and fleet
Oversee safety compliance to OSHA standards, including employee training and compliance
Evaluate work and personnel schedules to ensure customers' needs are covered, technicians are not overburdened, and to achieve maximum growth potential.
Operations Manager
Xtreme Care Ambulance
02.2010 - 04.2014
Ensures services follow professional standards, state, and federal regulatory requirements.
Assists in preparing and implementing ambulance contracts, and related policies and procedures.
Maintains departmental day-to-day emergency services, monitors, and prioritizes EMS staff workflow and schedules.
Investigates and resolves incoming customer service inquiries from fire departments, hospitals, nursing staff, and patients pertaining to field employee performance and patient.
Established positive and effective communication among unit staff and organization leadership.
Identified and resolved unauthorized, unsafe, or ineffective practices
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
Led hiring, onboarding and training of new hires to fulfill business requirements
Education
MBA - Business
San Diego State University
San Diego, CA
05.2023
Bachelor of Science - Emergency Medical Systems Management
Cal State San Bernardino
San Bernardino, CA
06.2010
Skills
Estimate Preparation
Vendor Relationships
Project Management
Blueprint Analysis
Office Management
Training and Coaching
Payroll and Budgeting
Regulatory Compliance
Conflict Management
Organizational Skills
Policy Development
Logistics Oversight
Certification
Project management Data analysis CommunicationOrganization Problem-solving ManagementBookkeeping QuickBooks Q/A Conflict Management Public Relations Workers Comp
Languages
Spanish
Professional Working
Timeline
Estimator Assistant
MSC
06.2022 - Current
Office manager
Wrede Rocks
03.2020 - 06.2022
Office manager
Energy Inspectors
05.2014 - 02.2019
Operations Manager
Xtreme Care Ambulance
02.2010 - 04.2014
MBA - Business
San Diego State University
Bachelor of Science - Emergency Medical Systems Management