Samantha Brobst
Blacklick,OH
Summary
Hardworking young adult, co-runs small landscaping business and is in charge of marketing and client relations. Offers great communication and time management abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Landscaper
N/A
Blacklick, OH
09.2022 - Current
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Provided customer service support to clients in a timely and efficient manner.
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Assisted customers with product information and pricing.
- Processed orders, returns, exchanges, and refunds accurately and promptly.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
- Followed up with customers after their work to ensure satisfaction.
- Demonstrated excellent listening skills and empathy towards customers' needs and concerns.
Crew Member
Wendys Fast Food
Gahanna, OH
04.2022 - 06.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads, fried foods.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Gahanna Lincoln High School
Gahanna, OH02-2024
Skills
- Landscape design
- Commercial Landscaping
- Planting
- Lawn Care
- Customer Service
- Tree pruning
- Project Management
- Responsible and Punctual
- Project Design
- Complex Problem-Solving
- Maintaining equipment
- Strong Work Ethic
- Weather Tolerance
- Project Scheduling
- Flexible and Adaptable
- Team Collaboration
- Site cleaning and organization
- Client Relations
- Customer Support
- Meeting deadlines
- Follow-up skills
- Traditional and online marketing
- Digital marketing expertise
- Marketing abilities
Certification
- OSHA 10, 3/21/2023
Timeline
Landscaper
N/A
09.2022 - Current
Crew Member
Wendys Fast Food
04.2022 - 06.2022
High School Diploma -
Gahanna Lincoln High School
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