Microsoft Word
Office clerical work
Samantha Brooks
Office Clerk
White Pigeon,Mi
Summary
Accomplished professional with a proven track record in document management and fostering positive environments, notably at White Pigeon Community Schools. Expert in conflict resolution and problem-solving, significantly enhancing operational efficiency and customer support. Demonstrates a strong ability to manage schedules and coordinate meetings, ensuring seamless administrative operations. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
Work History
Elementary School Office Clerk
White Pigeon Community Schools
White Pigeon, Michigan
01.2023 - Current
- Organized and managed school records, student documentation, and administrative communications.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Maintained daily attendance record of students in school.
- Kept in contact with parents and updated regarding child's progress and attendance.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
Youth Development Professional
Boys and Girls Club
Benton Harbor, Michigan
06.2024 - 07.2024
- Supervised youth and maintained security for each child under care.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Helped youth develop and achieve personal goals with close support.
- Monitored youth behavior and offered guidance and support for positive change.
- Created educational materials to convey important information to service recipients.
Wait Staff Member
Jaywalkers
White Pigeon, Michigan
12.2023 - 03.2024
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers..
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Preschool Teacher's Assistant
GSRP
Centreville, Michigan
01.2023 - 06.2023
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Organized snack time and nap hours.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Helped teacher prepare instructional material and displays.
Education
No Degree - General Studies
Glen Oaks Community College
Centreville, MI09.2012
High School Diploma -
White Pigeon JR/High School
05.2011
Skills
- Document Management
- Meeting Coordination
- Scheduling appointments
- Budget Tracking
- Documentation skills
- Positive environment planning
- Health and safety
- Filing systems
- Report Generation
- Customer support
- Conflict resolution and problem solving
- Data entry proficiency
Software
Excel
Interests
A desire to streamline customer service Maintain office operations to enhance productivity Strong communication and enthusiasm for building and maintaining customer relationships
Timeline
Youth Development Professional
Boys and Girls Club
06.2024 - 07.2024
Wait Staff Member
Jaywalkers
12.2023 - 03.2024
Elementary School Office Clerk
White Pigeon Community Schools
01.2023 - Current
Preschool Teacher's Assistant
GSRP
01.2023 - 06.2023
No Degree - General Studies
Glen Oaks Community College
High School Diploma -
White Pigeon JR/High School
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