SAMANTHA BROWN
Fort Polk,LA
Overview
14
14
years of professional experience
Work History
Company Analyst
Katmai Government Services
09.2024 - Current
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Evaluated current force structure, capabilities, and readiness levels to recommend changes or improvements.
- Conducted detailed analysis of the operational environment to inform strategic decisions.
- Assisted with customer requests and answered questions to improve satisfaction.
CBTI, Black Hawk Aircrew Trainer
Valiant Integrated Services
Hammond, LA
01.2019 - 07.2020
- Maintained the training device to regulatory and company standards, ensuring that the device is ready for training use.
- Performed pre-flight checks to ensure all flight instruments are in working order.
- Applied fundamental troubleshooting procedures for the maintenance of interfaces and peripheral equipment used with computers.
- Demonstrated a working knowledge of all the simulated aircraft systems and panels. (FMS, MFD, etc.)
- Monitored, evaluated and recorded training activities or program effectiveness.
Simulator Technician II, TBOS
CSRA/General Dynamics
Hammond, LA
09.2017 - 01.2019
- Maintained an inventory of supplies and equipment needed for simulation.
- Assisted with day-to-day operations of the TBOS, including operation, setup, and general maintenance of simulation equipment.
- Prepare the simulator prior to each training session.
- Completed daily and weekly PMCs.
- Submitted work orders within MAXIMO.
Geek Squad – Agent
Best Buy
Baton Rouge, LA
04.2017 - 09.2017
- Performed advanced installations of home theater and multi-room audio equipment.
- Repaired components on televisions (Main board, Power board, T-CON board).
- Cable running and dropping.
- Kept an active record of all equipment and merchandise in company vehicle.
- Submitted part orders.
- Listened to clients' needs and assisted with identifying and securing appropriate services.
Geek Squad and Merchandising Associate
Best Buy
Lafayette, LA
02.2015 - 04.2017
- Performed basic installation of home theater and multi-room audio, computer, and major appliance products.
- Facilitated technical training, consultation and support as necessary to clients.
- Applied procedures to prevent theft and ensure a safe and secure shopping environment.
- Partnered with store employees and leadership to execute business strategies, driving profitable results across the store.
- Executed specific steps and processes of merchandising, inventory, asset protection and back office procedures to achieve sales goals.
- Made work order and service requests on supply database.
Team Lead – Camping
Academy Sports and Outdoors
Lafayette, LA
02.2014 - 02.2015
- Oversaw projects and supervised the day-to-day operations of team members.
- Provided guidance to team members based on management's direction.
- Provided statistical, performance feedback, and coaching on a regular basis to each team member.
- Ensured the department was compliant with store policies.
- Conducted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
Electronic Technician
Electronic Professionals
Lafayette, LA
09.2013 - 12.2013
- Installed home security systems, automation systems, alarm systems, and distributed audio systems.
- Evaluated job sites to assess optimal placement of products with customers to review the installation process.
- Installed and troubleshot home computer networks.
- Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
Team Sports Associate
Academy Sports and Outdoors
Lafayette, LA
04.2011 - 08.2013
- Provides prompt and friendly service to all customers.
- Trained and developed associates.
- Maintained cleanliness and organization of the Team Sports area.
- Provided feedback to associates on their execution of day-to-day tasks.
- Worked as a leader on special projects.
Education
Electronic Technology
Remington College
09.2012
Additional Information
Active Secret security clearance.
References
Blake Mann
Valiant Integrated Services
Black Hawk Aircrew Trainer (BAT) Simulation Technician III
(985) 634-8891
CW3 Gabriel Ruiz
TOR
(321) 624-1673
CW2 Stephen Rodrigue
Instructor Pilot
(504) 415-3045
Timeline
Company Analyst
Katmai Government Services
09.2024 - Current
CBTI, Black Hawk Aircrew Trainer
Valiant Integrated Services
01.2019 - 07.2020
Simulator Technician II, TBOS
CSRA/General Dynamics
09.2017 - 01.2019
Geek Squad – Agent
Best Buy
04.2017 - 09.2017
Geek Squad and Merchandising Associate
Best Buy
02.2015 - 04.2017
Team Lead – Camping
Academy Sports and Outdoors
02.2014 - 02.2015
Electronic Technician
Electronic Professionals
09.2013 - 12.2013
Team Sports Associate
Academy Sports and Outdoors
04.2011 - 08.2013
Electronic Technology
Remington College