Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARIANA DIGGS

CLEVELAND,UNITED STATES

Summary

Detail-oriented biology graduate with a strong academic foundation in chemistry and molecular biology, complemented by 5+ years of customer service experience in fast-paced, client-focused environments. Skilled in reviewing and organizing scientific information with accuracy and clarity, supported by extensive training in biology and chemistry labs. Adept at communicating complex data, managing documentation, and coordinating across teams to meet deadlines and quality standards. Brings a strong understanding of regulatory processes, scientific writing, and database maintenance, with a collaborative and proactive approach to supporting nonclinical operations and regulatory submissions.

Overview

5
5
years of professional experience

Work History

Cashier

Heinens
Willoughby, OH
08.2023 - Current
  • Streamlined checkout processes at Heinens, reducing queue times.
  • Consistently meet sales targets and contribute to improved customer satisfaction ratings.
  • Assisted in troubleshooting escalated customer service issues.

Team Member

Target
University Heights, OH
04.2022 - Current
  • Meticulously maintain store cleanliness and organization
  • Mentor new team members, facilitating their integration and enhancing team performance.
  • Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.

Cashier Manager

Giant Eagle
South Euclid, OH
09.2020 - 08.2022
  • Ensured accurate cash reconciliation and meticulous record-keeping.
  • Implemented rigorous quality control measures, maintaining high standards of service and hygiene.
  • Fostered a cohesive team environment, enhancing overall operational effectiveness.

Education

Bachelor of Science - BIOLOGY

Cleveland State University
Cleveland
05.2025

MICROBIOLOGY -

Cleveland State University
Cleveland
12.2024

BIOCHEMISTRY -

Cleveland State University
Cleveland
05.2024

ORGANIC CHEMISTRY LAB II -

Cleveland State University
Cleveland
12.2023

CELL BIOLOGY -

Cleveland State University
Cleveland
12.2023

Skills

  • Data Analysis
  • Attention to Detail
  • Communication
  • Time Management
  • Organization
  • Microsoft Applications
  • Problem Resolution
  • Data Management and Reporting
  • Client Relations and Customer Service

Timeline

Cashier

Heinens
08.2023 - Current

Team Member

Target
04.2022 - Current

Cashier Manager

Giant Eagle
09.2020 - 08.2022

Bachelor of Science - BIOLOGY

Cleveland State University

MICROBIOLOGY -

Cleveland State University

BIOCHEMISTRY -

Cleveland State University

ORGANIC CHEMISTRY LAB II -

Cleveland State University

CELL BIOLOGY -

Cleveland State University