Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Samantha Brown

Samantha Brown

Moody,AL

Summary

PROFILE SUMMARY

  • 23 years experience as an Executive Assistant to President, Chairman, and/or CEO; able to work and communicate with all echelon in an organization
  • 15 years experience in project / process management, including procedures and practices
  • 10 years experience in peer-based skills training and company-wide training on software applications and procedure and/or policy revisions
  • Travel management and administration, including on site management of annual conference for over 400 delegates
  • Qualified typist (65 wpm), with knowledge of electronic/office automation systems and advanced administrative applications (word processing, database, graphics, charts, reports)
  • Proven discretion and judgment in dealing with confidential business information

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Coordinator/Executive Assistant

Night Owls, Inc
Birmingham, AL
02.2007 - 08.2014
  • Executed special objectives and projects in response to executive team and board member requests.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Set-up meeting and event logistics for senior management and updated calendars.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
  • Participated in frequent communication with other team members, human resources and finance department on special projects and events.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Project Manager/Executive Assistant

Pemco Aeroplex
Birmingham, AL
06.2004 - 02.2007
  • Developed project plans covering goals, resources required and schedules.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Collected and analyzed information to produce concise reports.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Kept project teams on-task with proactive control of budgets, schedules and scopes.

Meeting Planner (remote Contractor)

Kaiser Permanente
Pasadena, CA
12.2000 - 06.2004
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings.
  • Inspected event facilities to verify conformance to customer requirements.
  • Coordinated event catering, signage, displays, security and transportation for participants.
  • Improved results continuously by conducting thorough reviews of events' successes and failures.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Designed contracts, collected fees and booked venues for events.
  • Assessed events planning services and related costs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Process Analyst/Executive Assistant

The Oaks Group
Houston, TX
10.1996 - 12.2000
  • Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
  • Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Updated and implemented administrative and executive support policy changes and monitored effects.

Education

Bachelor of Science - Interdisciplinary Studies

Samford University
Birmingham, AL
11.2009

Associate of Science - Business Administration And Management

Jefferson State Community College
Birmingham, AL
06.1995

Skills

  • Time Management
  • Task Prioritization
  • Compliance Enforcement
  • Microsoft Office
  • Verbal and Written Communication
  • Budget Preparation
  • Deadline Adherence
  • Project Lifecycle
  • Conflict Resolution
  • Multiple Priorities Management
  • Project Coordination
  • Team Leadership
  • Flexible and Adaptable
  • Good Judgment
  • Relationship Building
  • Schedule Management
  • Personnel Management
  • Decision Making
  • Planning and Execution
  • Task Delegation
  • Regulatory Compliance
  • Critical Thinking
  • Resource Management
  • Problem-Solving
  • Attention to Detail
  • Policy and Procedure Development
  • Project Management
  • Change Management
  • Continuous Improvement
  • Detail Oriented

Accomplishments

  • EXPERIENCE (continued)
  • Human Resource Management
  • Interviewed, hired, supervised and trained new associates; performed job evaluations and terminations, where appropriate
  • Duties included all aspects of human resources for new and existing associates; including, orientation, benefits, and promotions
  • Instructed new hires and existing associates through scheduled training modules
  • Meeting Management and Travel Coordination
  • Developed advanced negotiation skills to interface with clients and all levels of management - Stimulated positive relationship with airline, hotel and car rental vendors, convention visitor bureaus, destination management companies, marketing and advertising vendors, and after- market vendors
  • Managed client accounts and develop program budgeting and account reconciliation
  • Coordinated 24-hour on-site staff for client meetings and incentives programs

Languages

English
Native/ Bilingual

Certification

  • Certified Administrative Professional, specializing in Office Management - CAP-OM - 2018

Timeline

Project Coordinator/Executive Assistant

Night Owls, Inc
02.2007 - 08.2014

Project Manager/Executive Assistant

Pemco Aeroplex
06.2004 - 02.2007

Meeting Planner (remote Contractor)

Kaiser Permanente
12.2000 - 06.2004

Process Analyst/Executive Assistant

The Oaks Group
10.1996 - 12.2000

Bachelor of Science - Interdisciplinary Studies

Samford University

Associate of Science - Business Administration And Management

Jefferson State Community College