Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Samantha Bruce

Summary

  • State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
  • Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering over 13 years background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to customer satisfaction.
  • Experienced emergency medical professional prepared for high-stakes environments. Skilled in patient assessment, advanced life support, and emergency response. Strong focus on team collaboration and adaptability to changing needs. Known for reliability and achieving results under pressure.

Overview

16
16
years of professional experience

Work History

Licensed Nursing Assistant

WRJ Veterans Hospital
04.2020 - Current
  • Provided patients with a safe and comfortable environment to help in their healing process.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.

Licensed Nursing Assistant/Medical Assistant

Gifford Medical Center
08.2012 - Current
  • Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
  • Facilitated smooth transitions between shifts by diligently documenting pertinent patient updates for incoming colleagues.
  • Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
  • Reduced the risk of infection by maintaining strict adherence to hygiene protocols and infection control measures.
  • Provided patients with a safe and comfortable environment to help in their healing process.
  • Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Advanced EMT

South Royalton Rescue Squad
04.2012 - Current
  • Administered intravenous fluids as necessary to stabilize patients'' conditions before arrival at the hospital facilities.
  • Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders.
  • Collaborated with medical professionals to ensure accurate assessments and appropriate treatments for patients.
  • Provided compassionate care to patients of all ages, earning commendations from patients and colleagues for professionalism and empathy.
  • Assisted with complex extrication's and rescues, ensuring timely response to emergencies and minimizing further injury or harm.
  • Communicated effectively with patients, families, dispatchers, law enforcement officers, firefighters, nurses, physicians, and other healthcare personnel throughout challenging situations.

Paraprofessional/Residential Support Staff

Brookhaven TLC
10.2008 - 11.2013
  • Office support to the Clinical Coordinator.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Ensured the timely completion of all required documentation, including incident reports, progress notes, and service logs.
  • Provided crisis intervention when needed, utilizing de-escalation techniques and collaborating with appropriate resources for resolution.

Education

Bachelor of Science - Criminal Justice

University of Phoenix
Phoenix, AZ

Associates Degree in Health Science -

Community College of VT
Wilder, VT
06.2024

No Degree - Prehospital Emergency Medicine

NREMT & Vermont Advanced EMT
Vermont
11.2017

No Degree - Nursing Assistant

Licensed Nursing Assistant
Randolph, VT
07.2012

High School Diploma -

South Royalton High School
South Royalton, VT
06.1994

Skills

  • Patient Care, Basic Life Support, Vital signs monitoring

  • Problem-solving abilities, Active Listening, Critical Thinking

  • Data Entry, Paperwork Processing

  • Customer Relations & Satisfaction

  • Call center experience

  • Computer Proficiency

  • Complaint Handling & Resolution

  • Scheduling, Follow-up skills

  • Documentation, Filing, Medical terminology knowledge

  • Administrative Support, Clerical Support

  • Microsoft Office Suite

  • Multi-line phone talent

Volunteer Experience

  • White River Valley Ambulance, 2023, present, Bethel, VT
  • Girl Scouts - Swift Water Council, 2004, 2007, Thetford, VT
  • South Royalton Fire and Rescue, 2001, present, South Royalton, VT
  • First Branch Ambulance, 2008, present, Chelsea, VT

Timeline

Licensed Nursing Assistant

WRJ Veterans Hospital
04.2020 - Current

Licensed Nursing Assistant/Medical Assistant

Gifford Medical Center
08.2012 - Current

Advanced EMT

South Royalton Rescue Squad
04.2012 - Current

Paraprofessional/Residential Support Staff

Brookhaven TLC
10.2008 - 11.2013

Associates Degree in Health Science -

Community College of VT

Bachelor of Science - Criminal Justice

University of Phoenix

No Degree - Prehospital Emergency Medicine

NREMT & Vermont Advanced EMT

No Degree - Nursing Assistant

Licensed Nursing Assistant

High School Diploma -

South Royalton High School

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Samantha Bruce