Samantha Burch
Yakima,WA
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Yakima School District 7
Yakima
08.2015 - Current
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
Certified Medical Assistant
Yakima Urology Associates
Yakima
05.2011 - 08.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Certified Medical Assistant
Cascade Women’s Healthcare
Yakima, WA
05.2007 - 05.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Education
AAS/Medical Assistant Certification - Medical Assisting
Yakima Valley Community College
Yakima, WASkills
- Time Management
- Empathy and Compassionate Care
- Patient Relationship Building
- Recording vital signs
- Emotional Support
- Administering Medication
- Responding to emergencies
- Certified in CPR/AED
- Tube feedings and medications familiarity
- Specimen Collection
- Medical terminology knowledge
- Electronic Charting
Certification
Washington State Medical Assistant Certification
Timeline
Health Care Assistant
Yakima School District 7
08.2015 - Current
Certified Medical Assistant
Yakima Urology Associates
05.2011 - 08.2015
Certified Medical Assistant
Cascade Women’s Healthcare
05.2007 - 05.2011
AAS/Medical Assistant Certification - Medical Assisting
Yakima Valley Community College