Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

Samantha Burgard

Bevier,MO
Samantha Burgard

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

1
year of professional experience
1
Certification

Work History

Ardent Outdoors
Macon, MO

Product Filler
02.2023 - Current

Job overview

  • Performed daily equipment maintenance, cleaning and restocking tasks for the Filler area.
  • Ensured that all required documents were completed accurately and on time.
  • Inspected containers prior to filling to ensure they met customer specifications.
  • Inspected finished products for quality assurance.
  • Labeled packages with barcodes, weight, and other information.
  • Maintained accurate records of packaged goods in inventory system.
  • Collaborated with team members to ensure timely completion of orders.
  • Assembled boxes, crates, and pallets using hand tools or automated equipment.
  • Reported any issues related to product quality or safety concerns promptly.
  • Utilized a variety of materials such as bubble wrap, foam inserts, air bags. to protect fragile products during shipping.
  • Stacked completed packages onto pallets for shipment.

Macon county enhanced 911
Macon, MO

911 Dispatcher
02.2023 - 07.2023

Job overview

  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
  • Provided pre-arrival instructions to callers in life threatening situations.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Coordinated activities between multiple agencies during emergency situations.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
  • Created reports documenting daily operations, including incident logs and follow up investigations.
  • Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
  • Responded promptly to requests for assistance from law enforcement personnel in the field.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Compiled statistical data related to 911 calls received such as response times and types of calls handled.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Used radio, telephone and computer system to update first responders with new information.
  • Dispatched police officers and emergency personnel to calls for service.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.

Education

Kirksville Area Technical Center
Kirksville, MO

GED
06.2019

University Overview

Skills

  • Basic Mathematical Abilities
  • Safety Understanding
  • Documentation Abilities
  • Packing List Generation
  • Documentation Skills
  • Safety Awareness
  • Machine Adjustment
  • Package Labeling
  • Product Sorting
  • Machine Flow Regulation
  • Quality Assurance
  • Critical Thinking
  • Crisis Management
  • Computer Skills
  • Decision-Making
  • Computer-Based Dispatch Systems
  • Emergency Assessment
  • Information Gathering and Relay
  • EMS Dispatch
  • Works Well Under Pressure
  • Active Listening
  • Problem-Solving
  • Call Management
  • Data Entry
  • Teamwork and Collaboration
  • Information Documentation

Certification

Telecomunications Telephone CPR

Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Product Filler
Ardent Outdoors
02.2023 - Current
911 Dispatcher
Macon county enhanced 911
02.2023 - 07.2023
Kirksville Area Technical Center
GED
Samantha Burgard