Samantha Burkett

Restaurant Waitress

Linda Stewart

08.2023 - Current

Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Inspected dishes and utensils for cleanliness.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Answered customers' questions, recommended items, and recorded order information.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Processed orders and sent to kitchen employees for preparation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Contributed to restaurant''s achievement of high health inspection scores by strictly following cleanliness and sanitation guidelines.
Bussed and reset tables to keep dining room and work areas clean.
Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
Adhered to strict hygiene standards when handling food items and setting tables according to restaurant guidelines.