- Enjoy hobbies that combine physical activity with outdoor exploration
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Engaging in food photography and sharing culinary creations on social media
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Social Media Influencer
- Content Creator
- Music
- I participate in low-impact exercises to strengthen core muscles
Samantha Cabral
Portland,OR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven effectiveness to be able to problem solve and deescalate situations to come up with a solution. Passionate about being able to assist customers to meet their needs and expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Applied Behavior Analysis Technician
Centria Healthcare Autism Services
07.2023 - 03.2024
- Increased clients communication skills through the use of visual and verbal prompts.
- Reduced challenging behaviors in clients by employing behavior modification techniques, such as reinforcement and extinction.
- Managed challenging behaviors effectively by implementing crisis prevention strategies and adhering to safety protocols.
- Supported clients in achieving self-help goals, including toileting, dressing, and hygiene tasks.
- Participated in ongoing professional development opportunities to stay current in the field of Applied Behavior Analysis.
- Provided ongoing parent training and support to promote consistency between home and therapy settings.
Fraud Payments and Risk Mitigation
Consumer Cellular
12.2022 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
ASQ Escalations Account Management
Genesis Financial
07.2021 - 10.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Home Clerk/Price Changer
Fred Meyer
11.2019 - 07.2021
- Optimized workflow processes through close collaboration with colleagues on daily tasks and responsibilities.
- Prepared essential reports for management review, ensuring the accuracy of critical business information.
- Boosted company reputation with exceptional customer service, addressing inquiries promptly and professionally.
- Ensured smooth daily operations by effectively prioritizing tasks based on urgency or importance level.
- Expedited document processing through proficient use of office equipment, such as scanners, copiers, and fax machines.
- Managed sensitive client information with strict confidentiality, adhering to company policies and regulations at all times.
Internet Sales Consultant
Northwest Jeep, Chrysler, Dodge and Ram
11.2017 - 09.2019
- Collaborated with cross-functional teams to ensure timely delivery of products and resolve any post-sale issues.
- Implemented live chat functionality on the website, providing real-time support to customers during their browsing experience which resulted in an increase in conversions into sales inquiries.
- Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
- Established long-term relationships with clients, resulting in repeat business and increased referral rates.
- Conducted market research to stay updated on industry trends, enabling informed recommendations of relevant products and services to clients.
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
Material Handler
Intel/DB Schenker
06.2015 - 07.2017
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Education
GED -
Hui Malama
Wailuku, HI08-2003
Skills
- Microsoft Office Suite Proficiency
- Zendesk
- Cash Handling
- Quality Management
- Sales
- SAP
- Customer Complaint Resolution
- Point of Sale Systems
- Good Telephone Etiquette
- Data collection methods
- Reinforcement strategies
- Early intensive behavioral intervention
- Social skills development
- Discrete trial training
- Individualized treatment planning
- Motor skills development
- Customer service
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Content creation
- Analytical thinking
- Customer retention
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Social media proficiency
- Effective negotiation
- Upselling and cross selling
- Search engine optimization
- Digital marketing
- Problem-solving abilities
- Deescalation
Certification
- Applied Behavioral Analyst Technician
- CPR/First Aid/AED Certified
Interests
Timeline
Applied Behavior Analysis Technician
Centria Healthcare Autism Services
07.2023 - 03.2024
Fraud Payments and Risk Mitigation
Consumer Cellular
12.2022 - 06.2023
ASQ Escalations Account Management
Genesis Financial
07.2021 - 10.2022
Home Clerk/Price Changer
Fred Meyer
11.2019 - 07.2021
Internet Sales Consultant
Northwest Jeep, Chrysler, Dodge and Ram
11.2017 - 09.2019
Material Handler
Intel/DB Schenker
06.2015 - 07.2017
GED -
Hui Malama
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