Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Samantha Cadwell

Norfolk,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Well-rounded Personal Care Aide with 15 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Attentive person passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Reliable person and enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Compassionate caretaker and assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Direct Support Professional

ILC
05.2020 - Current
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Transported individuals to events and activities, medical appointments and shopping trips.

Direct Support Professional

Community Support Network Inc
10.2018 - 05.2020
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.

Residential Living Assistant

Mid-Step Services
07.2016 - 10.2018
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Aided residents in completing daily routines of care and activities.
  • Obtained and confirmed individual treatment plans for each resident, monitoring subsequent service provision to verify compliance.
  • Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored and assisted residents through individual service plans.

AT&T Tech Support

Alorica
07.2015 - 07.2016
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Residential Living Assistant

Mid-Step Services
05.2008 - 10.2012
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Aided residents in completing daily routines of care and activities.
  • Obtained and confirmed individual treatment plans for each resident, monitoring subsequent service provision to verify compliance.
  • Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response.
  • Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Documented residents' mental status, sleep and eating patterns in medical record books.

Dietary Aide

Mid-Step Services
07.2006 - 05.2008
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.

Education

Paralegal Studies

Western Iowa Tech Community College
Sioux City, IA

High School Diploma -

West High School
Sioux City, IA
05.2008

Skills

  • First Aid and Safety
  • Compassionate Client Care
  • Meal Planning and Preparation
  • Quality Program Protocols
  • Independent Living
  • Developmental Disabilities
  • Emergency Situations
  • Behavior Redirection
  • Client Requirements
  • Household Chores
  • Infection Control Procedures
  • Personal Care Support
  • Accurate Documenting

Accomplishments

Brief Summary of my Education:

College level of Speech Class

Introduction to Psychology I & II

Introduction to Criminal Justice

Comp 1

Interpersonal Communication

Office Procedures

Introduction to Computers

Introduction to Keyboarding

Proof Reading & Editing

Criminal Procedures

Introduction to Law

Legal Procedures & Processes

Human Service Counseling

Med Psy-Soci Aspects of Chemical Use







Timeline

Direct Support Professional

ILC
05.2020 - Current

Direct Support Professional

Community Support Network Inc
10.2018 - 05.2020

Residential Living Assistant

Mid-Step Services
07.2016 - 10.2018

AT&T Tech Support

Alorica
07.2015 - 07.2016

Residential Living Assistant

Mid-Step Services
05.2008 - 10.2012

Dietary Aide

Mid-Step Services
07.2006 - 05.2008

Paralegal Studies

Western Iowa Tech Community College

High School Diploma -

West High School
Samantha Cadwell