Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Special Assistant to Senior Public Safety Advisor
Governor's Office
11.2024 - Current
Assist in Policy Development : Collaborate with the Public Safety Advisor in the creation, revision, and implementation of public safety policies and programs, ensuring they align with the Governor's priorities.
Research and Analysis : Conduct research on public safety trends, issues, legislation, and best practices to inform policy recommendations and responses.
Coordinate with Agencies : Work closely with law enforcement agencies, emergency management departments, and other public safety organizations to ensure seamless communication and collaboration on policy implementation.
Prepare Briefings : Prepare written reports, memos, and briefings for the Public Safety Advisor and Governor, summarizing important developments, issues, or decisions in the realm of public safety.
Liaise with Stakeholders : Build and maintain relationships with local government officials, community groups, advocacy organizations, and other stakeholders to support public safety initiatives and gather input.
Support in Crisis Management : Provide administrative and logistical support during emergencies or public safety crises, helping the Public Safety Advisor manage the state's response effectively.
Manage Public Safety Projects : Oversee specific public safety initiatives or projects assigned by the Public Safety Advisor, ensuring deadlines, budgets, and objectives are met.
Coordinate Events : Assist in organizing and managing events, conferences, or public forums related to public safety, ensuring key stakeholders are involved and informed.
Monitor Legislative Developments : Track and report on the progress of public safety-related legislation, regulations, and initiatives at the state and federal levels.
Communications Support : Draft speeches, talking points, and statements for the Public Safety Advisor and Governor on public safety matters, ensuring consistent and clear messaging.
Assist with Budget Planning : Help in preparing and monitoring the public safety budget, tracking expenditures, and providing analysis for future allocations.
Public Safety Advocacy : Assist in advocating for public safety funding and legislative changes by preparing materials for meetings with legislators and other key figures.
Crisis Communication : Aid in the communication of critical public safety information to the public, including working with media outlets, drafting press releases, and responding to inquiries.
Data Management and Reporting : Ensure that relevant data on public safety initiatives, outcomes, and programs are tracked and reported in a timely and accurate manner.
Administrative Support : Manage the daily operations of the Public Safety Advisor's office, including scheduling meetings, handling correspondence, and maintaining records.
Policy Evaluation : Assess the effectiveness of current public safety policies and programs, providing recommendations for improvements or modifications.
Support Strategic Planning : Contribute to the development of long-term public safety strategies in line with the Governor's vision, priorities, and available resources.
Represent the Public Safety Advisor : Represent the Public Safety Advisor in meetings or public forums when required, ensuring the Advisor's priorities and positions are accurately conveyed.
Grant Analyst
New Mexico Department of Public Safety
08.2023 - Current
Analyzed grant proposals and budgets to ensure compliance with funding requirements and organizational policies
Prepared quarterly and semi-annually reports for grant-funded projects, tracking expenditures and verifying goals and objectives are being met
Assisted in the development of grant proposals, including budget preparation and narrative writing
Conducted monthly audits of grant expenditures and documentation to ensure accuracy and compliance with grant terms
Collaborated with subrecipients to provide guidance and support for grant-funded initiatives
Read, evaluate, and facilitate the process of applying for grants within JustGrants and Grants.gov
Process payments requests from sub-recipients via change orders, journal entries and submitting for entities to be paid
Process billing documentation and invoice requests for reimbursement from DFA
Process SHARE financials
Conduct training and site visits with sub-recipients
Process budget amendment requests internally and externally
Manage expenditures, and monitor goals and objectives, and federal compliance of 9+ awards
Develop sub-recipient agreements/contracts
Create internal purchase requests for purchase orders and requisitions to pay sub-recipients and vendors
Process and approve travel requests for grant funded travel
Develop training material for internal and external entities
Proficient in Microsoft Excel, Word, PowerPoint and Outlook for data analysis, modeling, and visualization purposes
Owner
The Glittered Hanger Boutique
05.2021 - 06.2024
Founded and established a boutique specializing in women's clothing, skincare, and accessories
Developed business strategies to drive revenue growth, streamline operations, and optimize inventory management
Implemented effective merchandising techniques to enhance product visibility and maximize sales
Cultivated and maintained relationships with vendors to ensure a diverse and high-quality product offering
Provided exceptional customer service to ensure a personalized shopping experience and foster customer loyalty
Managed day-to-day operations, including staffing, scheduling, and financial management
Program Manager/Supervisor
Carlsbad Anti-Drug/Gang Coalition
07.2021 - 06.2023
Conducted needs assessments and data analysis to identify community needs for use in program planning and development
Research, process and submit grant applications for both state and federal funds
Implement programs within two middle schools, one high school and one early college for suicide prevention tactics
Facilitate meetings and support for adult and peer leaders for Sources of Strength
Collaborate with community stakeholders, including schools, healthcare providers, law enforcement agencies, and local organizations, to coordinate prevention efforts and initiatives
Contributed to process improvement initiatives to enhance efficiency and accuracy in financial reporting and analysis
Designed, implemented, and evaluated substance use prevention programs targeting diverse populations, including youth, adults, and families
Provided education and training on drug and alcohol prevention strategies, risk factors, and protective factors
Develop educational and informational materials for a variety of audiences and organizations
Utilized social marketing techniques and media campaigns to raise awareness and promote prevention messaging
Monitored program outcomes and effectiveness and made data-driven adjustments to improve program impact and reach
Organize bi-monthly meetings to foster positive community partnerships and promote program success
Use statistical and data tracked information to analyze and prepare reports, tables, and charts to monitor trends for upcoming educational purposes within the community
Monitor program activities related to the program goals for reporting purposes
Prepare grant proposals and RFP's
Supervised 2+ employees/adult leaders to have efficient, targeted, and measurable outcomes in programmatic services
Program Assistant
Carlsbad Anti-Drug/Gang Coalition
09.2020 - 07.2021
Provide administrative support to program managers, including managing calendars, scheduling meetings, and handling correspondence
Coordinate logistics for program events, workshops, and meetings, including venue booking, participant registration, material preparation
Maintain program databases and files, ensuring accuracy and completeness of records
Assist with program budget tracking, expense reporting, and invoicing
Prepare and distribute program-related communications, reports, and presentations
Serve as a point of contact for program inquiries and provide information and assistance as needed
Assist with implementation of programs within the schools
Create media and marketing campaigns
Assist with educational and community awareness programs regarding prevention of underage drinking, drug use and the effects it has on youth and communities
Assist with Teen Court proceedings
Review data collected from surveys to determine needs and changes within schools and communities
Judicial Specialist 2
Fifth Judicial Courts
08.2019 - 09.2020
Manage a high-volume caseload, including case-initiation, tracking, and disposition, ensuring accuracy and adherence to court procedures
Prepare and process legal documents
Including summonses, subpoenas, warrants, and judgments, in compliance with state and federal regulations
Schedule court hearings, meetings, and conferences, and coordinate with judges, attorneys, and other court personnel to ensure timely proceedings
Maintain electronic and physical case files, updating records and documenting case actions and decisions
Assist court staff, attorneys, and the public with inquiries related to case status, procedures, and court rules
Perform administrative tasks such as data entry, filing, scanning, and copying documents
Process NCIC and FBI verifications
Handled incoming calls from the public or routed to the appropriate staff member
Process court fee payments and cash bonds
Process civil documents, warrants, traffic court proceedings, child custody and support documents, jury trial preparation documents, criminal documents
Record and transcribe preliminary hearings
Recommend changes in policy and procedures within work groups on committees
File preparation and organization for preliminary, pre-trial, arraignment hearings and jury trials
Highly efficient in Tyler File and Serve Odyssey and Jury+ databases
Provided technical assistance and information to the public, attorneys, judges and other entities with inquiries
Supervisor
New Mexico Taxation & Revenue Department/Motor Vehicle Division
02.2019 - 08.2019
Lead a team of motor vehicle clerks in providing excellent customer service and accurate processing of vehicle registration, titles, VIN inspections and licenses
Develop and implement departmental policies and procedures to streamline processes and improve efficiency
Train and mentor staff on motor vehicle laws, regulations, and software systems to ensure compliance and efficiency
Monitor location performance metrics and create strategies to meet or exceed service standards and goals
Resolve escalated customer inquiries and complaints, demonstrating strong problem-solving and conflict resolution skills
Collaborate with other facilities to coordinate services and initiatives related to motor vehicle operations
Process payments for all motor vehicle transactions
Process revenue reports from staff and prepare bank deposits
Process and conduct staff disciplinary actions and documentation
Conduct performance evaluations for staff
Verify and approve staff time for payroll
Supervised 5+ employees
Provided guidance and support to the public with information inquiries or complaints
Receptionist
Tucker, Burns, Yoder, & Eley Law Firm
12.2019 - 02.2019
Serve paperwork to involved parties on cases
Greet and welcome visitors in a professional and friendly manner, directing them to the appropriate person
Answer incoming calls, take messages, and route calls to the appropriate person
Manage the front desk area, including cleanliness, organizing paperwork, managing office supplies, and processing payments in debit, credit, check and cash forms
Schedule appointments, meetings, and coordinate the necessary rooms as needed
Assist with administrative tasks such as data entry, filing and scanning documents with other attorneys and courts
Handle inquiries from clients, courts, other attorneys and opposing parties as needed
Bartender/Manager
Clancy's Irish Cantina
06.2018 - 01.2019
Oversee all aspects of bar operations, including staff scheduling, training, and performance management
Manage inventory levels, order supplies, and track expenses to optimize profitability and minimize waste
Create and maintain a welcoming and energetic environment for guests, ensuring a memorable experience
Plan and execute special events, promotions, and entertainment to attract customers and drive sales
Handle customer complaints, feedback, and resolve issues for customer satisfaction
Prepared and served food and drinks according to customer preferences and restaurant recipes while maintaining consistency and quality
Assisted with payroll, revenue reports and bank deposits
Supervised 7+ employees
Provided information, guidance, and support to the public
Judicial Specialist 2
11th Judicial Courts
09.2014 - 05.2018
Manage a high-volume caseload, including case-initiation, tracking, and disposition, ensuring accuracy and adherence to court procedures
Prepare and process legal documents
Including summonses, subpoenas, warrants, and judgments, in compliance with state and federal regulations
Schedule court hearings, meetings, and conferences, and coordinate with judges, attorneys, and other court personnel to ensure timely proceedings
Maintain electronic and physical case files, updating records and documenting case actions and decisions
Assist court staff, attorneys, and the public with inquiries related to case status, procedures, and court rules
Perform administrative tasks such as data entry, filing, scanning, and copying documents
Process NCIC and FBI verifications
Handled incoming calls from the public or routed to the appropriate staff member
Process court fee payments and cash bonds
Process civil documents, warrants, traffic court proceedings, child custody and support documents, jury trial preparation documents, criminal documents
Record and transcribe preliminary hearings
File preparation and organization for preliminary, pre-trial, arraignment hearings and jury trials
Highly efficient in Tyler File and Serve Odyssey and Jury+ databases
Attend UNM continuing education courses
Assist with training and creating training manuals for new employees
Collect jail paperwork for new arrests and bonds including paperwork and cash
Assisted with Voir Dire process for all jury trials
Provided technical assistance and information to the public, attorney's, judges, and other entities with various inquiries
Education
Continuing Education classes -
Central New Mexico College
Rio Rancho, NM
02.2025
Basics -
San Juan College
Farmington, NM
12.2021
Diploma -
Aztec High School
Aztec, NM
05.2008
Skills
Grant management software
Financial analysis
Financial management
Attention to detail
Compliance
Communication
Collaboration
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Public Speaking
Marketing
Community outreach
Business Development
Inventory Management
Procurement
Event Coordination
Database management
Time Management
Court procedures
Leadership
Team management
Problem-solving
Grant Management
Customer relations
Strong communication skills
Workplace inspections
Office administration
Detail-oriented
Certification
DOJ Grants Financial Management
Sources of Strength (Regional Trainer)
Timeline
Special Assistant to Senior Public Safety Advisor
Governor's Office
11.2024 - Current
Grant Analyst
New Mexico Department of Public Safety
08.2023 - Current
Program Manager/Supervisor
Carlsbad Anti-Drug/Gang Coalition
07.2021 - 06.2023
Owner
The Glittered Hanger Boutique
05.2021 - 06.2024
Program Assistant
Carlsbad Anti-Drug/Gang Coalition
09.2020 - 07.2021
Receptionist
Tucker, Burns, Yoder, & Eley Law Firm
12.2019 - 02.2019
Judicial Specialist 2
Fifth Judicial Courts
08.2019 - 09.2020
Supervisor
New Mexico Taxation & Revenue Department/Motor Vehicle Division
02.2019 - 08.2019
Bartender/Manager
Clancy's Irish Cantina
06.2018 - 01.2019
Judicial Specialist 2
11th Judicial Courts
09.2014 - 05.2018
Basics -
San Juan College
Diploma -
Aztec High School
Continuing Education classes -
Central New Mexico College
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