Samantha Calderon-Diaz
Kalamazoo
Summary
Dedicated Apparel Sales Associate with proven skills in customer service, visual merchandising, and inventory control. Committed to creating welcoming environments and enhancing customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Apparel Sales Associate
Walmart
Kalamazoo
09.2022 - Current
- Maintained organized and visually appealing merchandise displays throughout store.
- Collaborated with team members to manage inventory levels and restock shelves efficiently.
- Provided exceptional customer service by promptly resolving complaints and ensuring satisfaction.
- Assisted customers in selecting apparel that matched preferences and needs.
- Updated pricing to reflect permanent changes and temporary sales drops.
Restaurant Hostess
Lux Cafe
Battle Creek
01.2018 - 08.2022
- Greeted and welcomed guests upon arrival to create a friendly atmosphere.
- Managed seating arrangements to optimize restaurant flow and guest satisfaction.
- Maintained cleanliness of entrance area to ensure a welcoming environment for patrons.
- Addressed guest concerns promptly to ensure a positive dining experience for all visitors.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Western Michigan University
Kalamazoo, MISkills
- Visual merchandising
- Customer service
- Product expertise
- Inventory control
- Pricing strategies
- Relationship management
- Time management
- Team collaboration
- Problem solving
Languages
Spanish
Professional
Certification
BLS-Basic Life Support- 12/1/2025
Timeline
Apparel Sales Associate
Walmart
09.2022 - Current
Restaurant Hostess
Lux Cafe
01.2018 - 08.2022
High School Diploma -
Western Michigan University