Samantha Campos
Corona,CA
Summary
Dynamic and adaptable professional with a proven track record in hospitality and customer service roles, at San Jose State University Housing Services. Excelled in team building and problem-solving, enhancing resident satisfaction and operational efficiency. Skilled in multitasking and time management, consistently delivering high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Hospitality Summer Counselor Advisor
San Jose State University Housing Services
2024.05 - 2024.08
- Assisted in the inventory and distribution of dormitory keys at San Jose State University, as well as assisting residents.
- Maintained records of all incoming freshmen attending each orientation session, as well as managed check-ins and check-outs for overnight housing during orientation.
- Served as housing advisor for summer residences, informing residents of the housing protocols and enforcing all protocols. Additionally, we assisted in resolving any issues or answering all questions in a professional manner.
Togos/ Baskin-Robins
Rocio Morales
2022.12 - 2023.07
- Assembled and prepared sandwiches and ice cream orders, including homemade cones and sundaes, according to customer specifications.
- Ensured food items were fresh and properly stored to maintain quality and safety standards.
- Provided friendly and efficient service to customers, ensuring a positive dining experience.
- Assisted in opening and closing duties, including cleaning equipment and restocking supplies.
Fat Burger
Christopher Lorenzo
2021.11 - 2022.05
- Prepared and cooked burgers, fries, and other menu items according to Fatburger’s recipes and standards.
- Assembled burgers and other dishes, ensuring accuracy in customer orders.
- Provided exceptional customer service by greeting, taking orders, and addressing any special requests or dietary needs.
- Handled transactions, including processing payments and managing cash and credit transactions.
- Maintained a clean and organized work environment, following health and safety regulations.
Education
Behavioral Science - College Of Social Science
San Jose State University
San Jose, CA05.2027
Skills
- Flexibility
- Team building expertise
- Collaboration and Teamwork
- Time Management
- Decision-Making
- Problem Solving
- Multitasking Abilities
- Adaptability
Timeline
Hospitality Summer Counselor Advisor
San Jose State University Housing Services
2024.05 - 2024.08
Togos/ Baskin-Robins
Rocio Morales
2022.12 - 2023.07
Fat Burger
Christopher Lorenzo
2021.11 - 2022.05
Behavioral Science - College Of Social Science
San Jose State University
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