Samantha Cangas

• Handled all Human Resources/ management issues for all employees in the seven states.
• Effectively employing consulting tools and methodologies to determine employee performance needed to achieve business objectives, the gap between needed and actual performance, and the delivery of HR programs to maximize performance.
• Conducted orientation, operational safety, company policies and procedures, and IVR training for over 300 employees.
• Responsible for all discipline and investigations of the labor force/CMT issues as well as labor board Supervised eight direct employees in two locations.
• Responsible for the facilitation of training programs across servicing states.
• Specifically responsible for, managing, coaching, and developing a geographically dispersed Learning and Development facilitation staff to enhance performance, contributions, and internal company policy focus.
• Creating schedules for delivery of training to business partner groups to include new hires and continuous learning in accordance with company policy as well as all CTE issues addressed accordingly Ensuring full alignment of HR strategy with core business strategies Oversaw the daily operations on both locations, approved all bi-weekly payrolls for each location.
• Ran and supervised all IVR reporting with direct labor force for billing attendance purposes.
• Responsible for recruitment for direct labor force through private local agencies throughout seven states.
• Worked with E- Verify and I-9 forms.
• Issued drug test forms and conducted back ground checks on all employees.
• Handled all FMLA disability workers compensation requests and reporting.
• Experience in building and leading a team of high performing facilitators.
• Identify opportunities to improve efficiencies, decrease complexity, to reduce overall learning expense and improve learning solution effectiveness.
• Leveraging performance metrics and measures to continually assess the effectiveness of training delivery.
• Consulting with business partners to ensure that training programs meet established business objectives.
• Building and maintaining current knowledge of the company's industry and business priorities and practices.
• Maintaining current knowledge of best practices in learning and development solutions, industry practices, and implementation solutions.
• Conduct interviews, handle all of the payroll and time sheets, handle all ER/benefits and upper management LOA.

• Responsible for directing staff, overseeing the upkeep of equipment and supplies,

• Scheduled daily work over three shifts and 15 employees in 3 states,

• Additional responsibilities included budget planning, scheduling special projects, managing inventory, safety training and coordination with Faculty and Staff,

• Special attention to Covid-19 requirements adding and adjusting staff schedules based on the needs of the customers,

• Assisted with event planning and scheduling,

• Worked directly will all vendors to order supplies for projects
• Processed payroll, audits, weekly reports, and weekly customer billings.