Samantha Carty
Pineville,LA
Summary
Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.
Overview
8
8
years of professional experience
Work History
Medical Receptionist/Front Office
Premier Pediatrics
Alexandria, LA
03.2020 - Current
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system, answering more than 100 calls daily.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist/Front Desk
Mitchell’s Pediatrics
Alexandria, LA
06.2018 - 03.2020
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system, answering more than 100 calls daily.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
Hospitality Specialist
Chart House, Landry's Restaurants, Inc
Evergreen, CO
11.2017 - 02.2018
- Increased customer service ratings by 2.2% through personable service.
- Making and taking specialty food/drink orders
- Extensive knowledge in seafood origin to ensure customers' orders were satisfactory according to their palette
- Extensive knowledge of wine inventory in direct correlation with customers food or palette.
- Delivered prompt service to prioritize customer needs
Assistant Food Service and Beverage Manager
Jack Daniels Bar and Grill- L' Auberge Casino and Resort
Lake Charles, LA
06.2014 - 06.2015
- Attended 2-3 weekly food and beverage meetings with management staff in director’s office to discuss sales, statistics, and things to improve overall performance and customer satisfaction
- Trained new hires/models and went over procedures and policies of restaurants' casino atmosphere
- Maintained restaurant while also maintaining patrons and members of casinos' member services program
- Oversaw general flow of guest seating assuring hostesses/wait staff/models performed professionally, reliably and to standards expected by both casino and restaurant
- Maintained closing employees, ensuring closing duties were done satisfactorily
- Oversaw models/wait staff/hostesses' overall appearance to look impeccable at all times i.e., makeup, hair, uniforms etc.
Facility Manager
Extra Space Self Storage
Alexandria, LA
05.2012 - 09.2014
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Conducted inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised 10 team members throughout redesign and renovation process
- Supervised staff of 3 in day-to-day activities
- Oversaw facility space leasing and kept peace among units
Education
Requited -
Pineville High School
No Degree - Business Management
Central Louisiana Technical Community College - Alexandria
Alexandria, LASkills
- Professional Contacts Upon Request
Timeline
Medical Receptionist/Front Office
Premier Pediatrics
03.2020 - Current
Medical Receptionist/Front Desk
Mitchell’s Pediatrics
06.2018 - 03.2020
Hospitality Specialist
Chart House, Landry's Restaurants, Inc
11.2017 - 02.2018
Assistant Food Service and Beverage Manager
Jack Daniels Bar and Grill- L' Auberge Casino and Resort
06.2014 - 06.2015
Facility Manager
Extra Space Self Storage
05.2012 - 09.2014
Requited -
Pineville High School
No Degree - Business Management
Central Louisiana Technical Community College - Alexandria
Similar Profiles
Chanel TanisChanel Tanis
Personal Assistant at Premier PediatricsPersonal Assistant at Premier Pediatrics
Rosa MccoyRosa Mccoy
Medical Assistant at Premier PediatricsMedical Assistant at Premier Pediatrics
TIFFANY SICKLESTIFFANY SICKLES
LPN at TLC BCHP (Formerly Known as PREMIER PEDIATRICS)LPN at TLC BCHP (Formerly Known as PREMIER PEDIATRICS)