Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Samantha Casella MSN, RN

300 Private Drive 8615 Proctorville,OH

Summary

Quality-focused healthcare professional with 24 years' hands-on experience in clinical administration and patient care, advocacy, and counseling. Talented at developing and actualizing strategies that streamline workflows and improve quality standards. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals. Seasoned Clinical Manager known for high productivity and efficient task completion. Specialize in patient care management, regulatory compliance, and team leadership. Excel in communication, problem-solving, and adaptability to ensure optimal operations and quality service delivery in healthcare settings.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Clinical Manager

Hershel "Woody" Williams VA Medical Center
Huntington, WVA
02.2022 - Current
  • Developed and maintained clinical policies and procedures.
  • Created and implemented quality assurance programs to ensure patient safety and satisfaction.
  • Provided oversight of compliance with all federal, state, local regulations, laws and standards.
  • Supervised staff in the delivery of patient care services.
  • Monitored performance of clinical staff against established metrics.
  • Maintained accurate records of patient care services provided by the department.
  • Oversaw development of individualized treatment plans for each patient.
  • Facilitated communication between medical personnel, patients and their families.
  • Conducted regular reviews to evaluate effectiveness of care plans.
  • Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
  • Ensured that staff members adhere to professional standards of practice.
  • Assisted with recruitment, selection, orientation and training activities for new employees.
  • Investigated incidents or complaints related to clinical practice.
  • Intervened on behalf of patients when necessary to ensure optimal outcomes.
  • Participated in meetings with other healthcare professionals to discuss best practices.
  • Attended conferences and workshops to stay abreast of changes in the field.
  • Implemented strategies for improving efficiency within the department.
  • Reviewed reports from physicians regarding treatments performed on patients.
  • Analyzed data to identify trends in quality improvement initiatives.
  • Supervised 50 staff members and provided periodic performance evaluations.
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
  • Developed and initiated departmental goals, standards of performance, policies and procedures.
  • Interviewed applicants and made recommendations for new hires.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Liaised between patients and physicians, initiating discussions regarding care.
  • Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Oversaw daily activities and interactions with patients.
  • Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
  • Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
  • Collaborated with healthcare professionals to deliver high-quality patient care.
  • Coordinated weekly work schedules for department employees.
  • Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
  • Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Managed patient care and clinic services and handled financial management, quality assurance, safety and risk management and facility maintenance.
  • Maintained cleanliness of medical, storage and common area rooms.
  • Spearheaded clinical training and orientation for newly hired staff and university students.
  • Established standards for selection, promotion and termination of staff.
  • Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Monitored and tracked medication of patients and maintained medical equipment.

Clinical Manager Cardiac Stepdown

St. Mary's Medical Center
Huntington , WVA
02.2014 - Current
  • Encourage high morale through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Supervise 50 staff members and provide periodic performance evaluations.
  • Employ active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Delegate tasks to each member of staff and oversee task completion, offering assistance to promote success.
  • Collaborate with healthcare professionals to deliver high-quality patient care.
  • Oversee daily activities and interactions with patients.
  • Interview applicants and make recommendations for new hires.
  • Manage clinical operations and procedures, including enforcing adherence to federal and state regulations and healthcare law requirements.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Enforce compliance with local, state, and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA and OSHA.
  • Interact with patients, ask appropriate questions and listen carefully to deliver high level of clinical care.
  • Coordinate weekly work schedules for all department employees.
  • Develop and initiate departmental goals, standards of performance, policies and procedures.
  • Liaison between patients and physicians, initiating discussions regarding care.
  • Oversee clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes are fully compliant with new healthcare law requirements.
  • Provided clinical oversight for 24 patients.
  • Manage overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance.
  • Facilitate implementation of customer service initiatives and provide training and guidance to staff to achieve patient care and service goals.
  • Introduce new departmental policies and orient staff to facilitate adoption of changes.
  • Spearhead clinical training and orientation for newly hired staff .
  • Evaluate quality index scores and key performance indicators to identify opportunities for improvement.
  • Implement highly effective onboarding and coaching program for new and existing staff members and promote cross-training in other areas.
  • Educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Manage patient care including financial management, quality assurance, safety and risk management and facility maintenance.
  • Assess patient needs, prioritize treatment, maintain patient flows.
  • Created onboarding program for new staff members, training in customer service and clinical competencies.
  • Devised training programs to close gaps in nurse and staffs' competencies.
  • Liaised between patients and physicians and educate patients and caregivers on diagnoses, treatment plans and wound or disease management.
  • Established standards for selection, promotion and termination of staff.
  • Monitored and tracked medication of patients and maintained medical equipment.
  • Administered financial operations, including budget development, expenditure authorization, accounting and financial reporting.
  • Improved medical equipment competencies and care best practices through various ongoing learning options.

Adjunct Clinical Instructor

University of Rio Grande
Rio Grande, OH
01.2004 - Current
  • Provided students with hands-on demonstrations and instructed on tasks, including managing clinical logs, medication administration, dressing changes and meal preparation.
  • Assessed students' knowledge and skills through assignments and exams.
  • Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
  • Frequently provided educational lectures to students.
  • Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
  • Delegated patient assignments to students based on individual learning needs and patient assessments.
  • Held clinical simulation projects and provided each student with individual feedback.
  • Upheld patient safety standards by supervising students during medication administration.
  • Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
  • Educated and mentored students to help individuals surmount academic obstacles and personal difficulties.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques including hands-on and laboratory curriculum.
  • Evaluated and monitored progress of 8 students per clinical group to promote positive outcomes.
  • Communicated students' individual and group performance to lead faculty.
  • Passed out syllabi and informed students of course standards and learning objectives.
  • Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
  • Improved all nursing programs through collaboration with department heads, faculty, and staff.
  • Delivered comprehensive clinical instruction to over 8 students per clinical group on subjects such as medical-surgical and critical care.

Online Adjunct Instructor

Harrison College
Indianapolis, IN
01.2011 - 01.2018
  • Created lesson plans and developed instructional materials covering required topics and learning objectives.
  • Integrated multimedia technology in classroom instruction for well-rounded and engaging approach to instruction.
  • Documented student assignments, attendance and test scores in online reporting systems.
  • Sourced appropriate course materials to support variety of student learning needs and styles and deliver content in relevant, distinctive ways.
  • Maintained schedule of office hours to assist students and offer educational support.
  • Distributed and posted course syllabus and answered student questions regarding standards, material, grading and progression at beginning of semester.
  • Completed recordings via video and audio media of classroom lessons, tests and special instructions for online courses and use by special needs students.
  • Delivered in-depth instruction in various topics, including application of computer technologies and successful business operations for real-world learning scenarios.
  • Wrote and filed reports detailing course activities and student progress.
  • Conducted Anatomy and Physiology classes for 40 undergraduates per semester.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
  • Used exams, quizzes and projects to assess how well students grasped learning material and concepts.
  • Participated in continuing development and training to bolster professional teaching skills.
  • Developed syllabus of lectures, classwork and assignments and distributed to students on first day of class.
  • Built strong student rapport by driving classroom and online discussions and providing academic advisement.
  • Identified valuable online resources to use in conjunction with lectures and coursework.
  • Tutored students requiring additional assistance in mastering concepts.
  • Assisted online/Zoom meeting group discussions to give suggestions and advice to solve student problems.

Clinical Manager Urology

St. Mary's Medical Center
Huntington , WVA
10.2012 - 02.2014
  • Same as above explanation.

Assistant Professor of Nursing

University of Rio Grande
Rio Grande, OH
08.2009 - 10.2012
  • Observed and evaluated student performance in meeting course objectives and student learning outcomes through assignments, projects and examinations.
  • Guided and supervised nursing students in all learning activities, including classroom, lab and clinical learning activities.
  • Committed passionately to student development through hands-on training.
  • Participated in planning, implementing and evaluating assigned courses for continued development of nursing curriculum.
  • Remained current in instructional methods and evidence-based, best practice nursing concepts and impact such concepts place on nursing program students' education.
  • Evaluated students to identify knowledge gaps and conduct thorough assessments.
  • Designed personal clinical assignments consistent with student's knowledge base, competency and learning needs.
  • Supervised student laboratory and clinical work, offering knowledgeable advice to advance learning and abilities.
  • Instructed courses in nursing to meet all educational requirements stated in credit course outline and board of registered nursing regulations.
  • Contributed professional feedback in timely manner to student inquiries in class, online or during established consultation hours.
  • Maintained current, accurate records of course enrollment, attendance and student academic progress.
  • Contributed subject matter expertise toward improving overall training program and skills displayed by student nurses.
  • Procured knowledge of national and local trends in nursing practices to successfully integrate into learning activities.
  • Engaged in student academic advisement to support success of students on campus and beyond.
  • Continuously improved course curricula, content and materials to maintain currency with changing demands and technological advancements.
  • Supplied each student with syllabus complying with department guidelines, including all course requirements, attendance requirements and related course procedures.
  • Taught nursing students how to perform all clinical skills and how to critically think.
  • Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.
  • Completed 48 hours per month of direct patient care activities to maximize clinical expertise.

Staff Nurse Invasive Cardiology

St. Mary's Medical Center
Huntington , WVA
05.2003 - 08.2009
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Communicated effectively with physicians and provided support during elective surgical procedures emergency cases.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Monitored patient vitals pre, during and post procedure, managed medical equipment and administered medications and IVs including moderate sedation.
  • Answered patient questions and provided take-home materials for further information.
  • Addressed rapid response and code situations by strategically organizing and delegating tasks.
  • Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
  • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
  • Treated patients with acute myocardial infarctions, coronary artery disease and peripheral vascular disease.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Inserted and managed central, arterial and PICC lines.

Staff Nurse Invasive Cardiology

Pikeville Medical Center
Pikeville, KY
08.2002 - 04.2003

* Same as above explanation.

Staff Nurse Invasive Cardiology

St. Joseph's Hospital and Medical Center
Lexington, KY
06.2000 - 08.2002

Same as above explanation.

Education

Master of Science - Nursing Education

Walden University
Minneapolis, MN
08.2009

Bachelor of Science - Nursing

University of Rio Grande/Rio Grande Community College
Rio Grande, OH
01.2004

Associate of Applied Science - Nursing Technology

University of Rio Grande/Rio Grande Community College
Rio Grande, OH
05.2000

Skills

  • Medical practice oversight
  • Advocacy and Counseling
  • Complying with regulatory guidelines
  • Improving clinical quality outcomes
  • Addressing questions and concerns
  • Staff supervision
  • Unit leadership
  • Patient Care and Education
  • Quality Assurance Process Optimization
  • Organizing staff schedules
  • Unit supervision
  • Patient Health Education
  • Patient engagement
  • Meeting participation
  • Training and mentoring
  • Staff development
  • Quality control
  • Resource management
  • Patient relations
  • Payroll administration
  • Staff guidance
  • Compliance with regulatory guidelines
  • Nursing protocols
  • Developing training programs
  • Supervisory experience
  • Medical procedure knowledge
  • Clinical education
  • Data filing and maintenance

Certification

BLS, ACLS * Scheduled to take the Certified Nurse Manager Leader exam in October 2021.

Accomplishments

  • Received "Emerging Nurse Leader 40 under 40" in 2017.
  • Nominated for Clinical Manager of the Year 2019 & 2020.
  • Recognized as Employee of the Year 2007 for outstanding performance and team contributions.

Timeline

Clinical Manager

Hershel "Woody" Williams VA Medical Center
02.2022 - Current

Clinical Manager Cardiac Stepdown

St. Mary's Medical Center
02.2014 - Current

Clinical Manager Urology

St. Mary's Medical Center
10.2012 - 02.2014

Online Adjunct Instructor

Harrison College
01.2011 - 01.2018

Assistant Professor of Nursing

University of Rio Grande
08.2009 - 10.2012

Adjunct Clinical Instructor

University of Rio Grande
01.2004 - Current

Staff Nurse Invasive Cardiology

St. Mary's Medical Center
05.2003 - 08.2009

Staff Nurse Invasive Cardiology

Pikeville Medical Center
08.2002 - 04.2003

Staff Nurse Invasive Cardiology

St. Joseph's Hospital and Medical Center
06.2000 - 08.2002

BLS, ACLS * Scheduled to take the Certified Nurse Manager Leader exam in October 2021.

Master of Science - Nursing Education

Walden University

Bachelor of Science - Nursing

University of Rio Grande/Rio Grande Community College

Associate of Applied Science - Nursing Technology

University of Rio Grande/Rio Grande Community College
Samantha Casella MSN, RN