Samantha Castillo
Los Angeles,CA
Summary
Responsible and motivated college student ready to apply education in the workplace. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
Work History
Server
Rosti Tuscan Kitchen
Santa Monica , California
06.2020 - Current
- Greeted customers and provided them with menus.
- Provided excellent customer service by answering questions, making recommendations and accommodating special requests.
- Processed cash and credit payments accurately and efficiently.
- Assisted in setting up tables for dining.
- Maintained cleanliness of restaurant area including floors, windows, counters, sinks, and restrooms.
- Assisted in training new employees on proper procedures such as food handling techniques and safety protocols.
- Kept accurate records of orders placed by customers.
- Communicated effectively with kitchen staff regarding customer allergies or dietary restrictions.
- Utilized point-of-sale systems to enter orders into the computer system quickly and accurately.
Summer Camp Counselor
Virginia Avenue Park Teen Center
Santa Monica , CA
06.2017 - 08.2019
- Assisted with the planning and execution of daily activities for campers.
- Ensured that all rules were followed at the camp grounds.
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Organized games and sports activities to keep campers entertained.
- Maintained accurate records of attendance, behavior, and medical information for each camper.
- Provided guidance and support to campers in a safe, encouraging environment.
- Helped plan special events such as field trips, picnics, and BBQs.
Education
Bachelor of Science - Sports, Entertainment & Hospitality Management
California State University - Dominguez Hills
Carson, CA05-2025
High School Diploma -
Santa Monica High School
Santa Monica, CA06-2020
Skills
- Positive and Professional
- Guest Engagement
- Exceptional Customer Service
- Adaptability and Flexibility
- Suggestive Selling
- Interpersonal Communication
- Organizational Skills
- Multitasking
- Active Listening
- Reliability
- Time Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
Rosti Tuscan Kitchen
06.2020 - Current
Summer Camp Counselor
Virginia Avenue Park Teen Center
06.2017 - 08.2019
Bachelor of Science - Sports, Entertainment & Hospitality Management
California State University - Dominguez Hills
High School Diploma -
Santa Monica High School
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