Samantha Catron
Houston,TX
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
6
6
years of professional experience
Work History
Junior Product Manager
Vivamacity Jewelry Company
Houston , TX
01.2024 - 08.2024
- Created detailed project plans and tracked progress against them throughout the lifecycle of each product release.
- Identified opportunities for new features or enhancements based on customer feedback.
- Reviewed and verified invoices for accuracy and completeness.
- Analyzed customer accounts to ensure timely payment of invoices.
- Processed vendor payments and reconciled vendor statements.
- Maintained accurate records of stock levels and product ordering.
- Analyzed data to determine inventory needs and placed orders accordingly.
- Established procedures for ordering, receiving, and stocking new inventory items.
- Developed and implemented production plans to meet customer demand.
Server
Union Kitchen Katy
Katy, TX
01.2022 - 01.2024
- Greeted guests and provided menus
- Provided excellent customer service to ensure satisfaction
- Assisted in training new servers
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Prepared drinks according to standard recipes
- Took orders from customers accurately and in a timely manner
- Checked food before serving it to customers
- Delivered food orders promptly and courteously
- Monitored dining room for cleanliness and proper set-up at all times
- Responded efficiently to guest inquiries and complaints in a professional manner
- Ensured that each guest was served courteously, quickly, and efficiently
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment
First Class Staffing Service
01.2019 - 01.2022
- Greeted guests, helped customers in a friendly & very chaotic environment, on my feet usually all of my shift & spent my time talking to customers assisting them in any way I can
Imagenet Consulting
01.2021
- Set up printers at High Schools in Fort Bend ISD & unload & install printers
- Customer service point of contact
- Maintaining inventory in the warehouse for parts
Education
Business Associate -
Blinn College
09.2024
High School -
CINCO RANCH HIGH SCHOOL
05.2019
Skills
- Great problem solving skills
- Multitasking
- Organizational skills
- Dependability
- Guest Engagement
- Order Management
- Service Prioritization
- Management Skills
- Strategic Thinking
- Collaboration
- Design thinking
- Product Promotion
- Project Management
- Problem-Solving
Leadership Experience
- Assisted as camp counselor at Willow Fork Country Club
- Experienced nanny and babysitter, working with children and helping parents
- Worked as a lifeguard and was responsible for pool maintenance and professional behavior
Timeline
Junior Product Manager
Vivamacity Jewelry Company
01.2024 - 08.2024
Server
Union Kitchen Katy
01.2022 - 01.2024
Imagenet Consulting
01.2021
First Class Staffing Service
01.2019 - 01.2022
Business Associate -
Blinn College
High School -
CINCO RANCH HIGH SCHOOL
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