Samantha Ceballos
Grand Rideg,FL
Summary
Diligent Graduate Registered Nurse with solid foundation in providing patient care and supporting healthcare teams. Demonstrated ability to perform clinical assessments and deliver compassionate care to diverse patient populations. Proven skills in patient education and collaboration with interdisciplinary teams.
Developed critical skills in high-paced clinical setting, with focus on patient care and medical procedures. Demonstrates exceptional communication and teamwork abilities, along with strong problem-solving skills. Seeking to transition into new field, bringing expertise in healthcare and dedication to improving outcomes.
Overview
6
6
years of professional experience
Work History
Nurse Intern
Jackson Hospital
06.2024 - Current
- Promoted a safe and clean environment, adhering to infection control policies and procedures at all times.
- Assisted in the administration of medications, ensuring accurate dosages for optimal patient outcomes.
- Served as an advocate for patients'' rights, ensuring that their needs were met in a timely manner.
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Assisted with successful completion of daily tasks such as bathing, dressing, feeding or assisting with ambulation for patients.
- Enhanced patient comfort by diligently monitoring vital signs and promptly addressing concerns.
- Monitored patient vital signs and reported any changes to nursing staff.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Customer Service Representative
Verizon Wireless
02.2022 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Substitute Teacher
Jackson County School Board
09.2019 - 04.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Education
Associate Degree in Nursing - Nursing
Chipola College
Marianna, FL05-2025
Associate of Science - Human Resource Management
Virginia College
07-2015
Skills
- Vital signs monitoring
- Ethical practice
- Clinical judgment
- Health promotion
- End-of-life care
- Compassionate care
- Electronic charting
- Patient needs assessment
- Infection control
- Direct patient care
Timeline
Nurse Intern
Jackson Hospital
06.2024 - Current
Customer Service Representative
Verizon Wireless
02.2022 - 04.2022
Substitute Teacher
Jackson County School Board
09.2019 - 04.2020
Associate Degree in Nursing - Nursing
Chipola College
Associate of Science - Human Resource Management
Virginia College
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