Samantha Ceballos
Brownsville
Summary
College student perusing a Psychology degree. Seeking an employment opportunity that will foster professional growth. Highly motivate in helping students be successful in their academic studies.
Professional with background in balancing academic and professional responsibilities. Strong focus on collaborative teamwork and achieving measurable results. Skilled in time management, communication, and adaptability within fast-paced environments. Known for reliability and ability to adjust to changing needs effectively.
Overview
5
5
years of professional experience
Work History
Work-Study Participant
Texas Southmost College
09.2024 - 02.2025
- Assisted faculty with administrative tasks, enhancing operational efficiency within department.
- Supported student services by providing information and resources, improving accessibility for peers.
- Coordinated scheduling of events, optimizing use of college facilities and promoting engagement.
- Utilized Microsoft Office Suite to maintain records and prepare documentation, ensuring accuracy in reporting.
Team Member
Target
07.2024 - 09.2024
- Assisted in daily operations, ensuring adherence to safety protocols and efficient workflow.
- Collaborated with team members to streamline processes and enhance service delivery.
- Maintained cleanliness and organization of work areas, contributing to a positive environment.
- Operated equipment safely while adhering to operational guidelines and best practices.
Customer Service Representative
MAXIMUS
08.2023 - 01.2024
- Provided timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses.
- Followed policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPPA rules.
Server/Hostess
Applebee’s
06.2023 - 08.2023
- Greeted customers in a friendly manner.
- Took meal orders to customers.
- Packed and staged orders for customers.
- Ensured pickup orders were complete.
- Answered questions for customers.
Hostess & Busser
Ara’s Seafood & Steaks
04.2022 - 06.2022
- Greeted guests and welcomed them to the restaurant.
- Provided accurate wait times.
- Escorted customers to their seat.
- Cleared tables of dishware after meals.
- Prepared beverages for customers.
- Maintained stock levels of glassware, silverware, and dishware.
- Cleaned, sanitized, and reset tables after meals.
- Refilled salt, pepper, and other condiments at tables.
- Assisted serves with food delivery.
Whataburger-Counter, Curbside, Lane B
07.2020 - 04.2021
- Take meal orders to customers.
- Packed and staged orders for customers.
- Ensured pickup orders were complete.
- Assisted customers with any returns, order charges, mistakes, or abandoned orders.
Education
Associates - Psychology
Texas Southmost College
Brownsville, Texas12-2027
High School Diploma - undefined
Richard King High School
Corpus Christi, Texas06.2022
Skills
- Bilingual background – English, Spanish
- Microsoft Office – Word and PowerPoint
- Positive attitude
- Fast learner
- Customer service
- Time management
- Attention to detail
- Computer skills
- Team collaboration
- Active listening
- Verbal and written communication
- Active learning
- Safety procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Work-Study Participant
Texas Southmost College
09.2024 - 02.2025
Team Member
Target
07.2024 - 09.2024
Customer Service Representative
MAXIMUS
08.2023 - 01.2024
Server/Hostess
Applebee’s
06.2023 - 08.2023
Hostess & Busser
Ara’s Seafood & Steaks
04.2022 - 06.2022
Whataburger-Counter, Curbside, Lane B
07.2020 - 04.2021
High School Diploma - undefined
Richard King High School
Associates - Psychology
Texas Southmost College