Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Cheney

Fargo

Summary

Well-qualified Assistant Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Assistant Property Manager

Property Resources Group
07.2022 - Current
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.

Assistant Manager

Maurice's
09.2019 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Kitchen Staff Member

Chick-fil-A
08.2019 - 09.2019
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Teacher/Assistant Director

The Tot Spot Big Tots
11.2015 - 07.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Shoe Stocker

Herbergers
10.2014 - 11.2015
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

Cashier

T. J. Maxx
10.2013 - 08.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Custodial Worker

North Country Janitorial And Supply Inc
02.2011 - 08.2013
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Collected trash and emptied receptacles and recycling containers.

Education

Chemical Engineering

North Dakota State University
Fargo, ND

Skills

  • Administrative support
  • Strong communication skills
  • Telephone and email etiquette
  • Property tours and inspections
  • Fair housing regulations
  • Tenant issue resolution
  • Relationship building and rapport
  • Policy enforcement

Timeline

Assistant Property Manager

Property Resources Group
07.2022 - Current

Assistant Manager

Maurice's
09.2019 - 07.2022

Kitchen Staff Member

Chick-fil-A
08.2019 - 09.2019

Teacher/Assistant Director

The Tot Spot Big Tots
11.2015 - 07.2019

Shoe Stocker

Herbergers
10.2014 - 11.2015

Cashier

T. J. Maxx
10.2013 - 08.2014

Custodial Worker

North Country Janitorial And Supply Inc
02.2011 - 08.2013

Chemical Engineering

North Dakota State University
Samantha Cheney