Samantha Clark
Staten Island,NY
Summary
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
8
8
years of professional experience
Work History
Private Investigator
Elite Security & Greeters Co.
01.2021 - Current
- Furthered criminal investigations by taking active interest on behalf of loved ones, businesses and other interested parties to uncover truth of unlawful activities.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Staked out locations to locate individuals and gather evidence of unlawful activities.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
Front End Supervisor
ShopRite of Hylan Blvd
07.2020 - Current
- Supervise sales or support personnel
- Train sales personnel
- Process sales or other transactions
- Greet customers, patrons, or visitors
- Monitor sales activities
- Calculate costs of goods or services
- Provide customers with general information or assistance
- Answer customer questions about goods or services
- Explain technical product or service information to customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Waiter/Waitress
Walt Disney World
09.2021 - 01.2022
- Clean food service areas
- Cook foods
- Collect dirty dishes or other tableware
- Process customer bills or payments
- Communicate dining or order details to kitchen personnel
- Take customer orders
- Enforce rules or regulations
- Communicate with customers to resolve complaints or ensure satisfaction.
Waiter/Waitress
Joyces Tavern
07.2016 - 05.2020
- Assist customers with seating arrangements
- Schedule dining reservations
- Clean food service areas
- Collect dirty dishes or other tableware
- Process customer bills or payments
- Communicate dining or order details to kitchen personnel
- Take customer orders
- Communicate with customers to resolve complaints or ensure satisfaction.
Education
Some College - Criminology
College of Staten Island of The City University of New York
Staten Island, NYHigh School Diploma -
Tottenville High School
Staten Island, NY06.2018
Skills
- Administrative Support
- Cash counting
- Complaint resolution
- Customer Service
- Surveillance
- Stakeouts
Timeline
Waiter/Waitress
Walt Disney World
09.2021 - 01.2022
Private Investigator
Elite Security & Greeters Co.
01.2021 - Current
Front End Supervisor
ShopRite of Hylan Blvd
07.2020 - Current
Waiter/Waitress
Joyces Tavern
07.2016 - 05.2020
Some College - Criminology
College of Staten Island of The City University of New York
High School Diploma -
Tottenville High School
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