Samantha Cohen
Niantic,Connecticut
Summary
Skilled interpreter with several years of public speaking experience. Maintains emotion, style and content of speeches in speaking with diverse crowds. Motivated and hardworking, and always willing to learn new things and adapt. Energetic and positive person, constantly working on teambuilding and supporting others on her team.
Overview
5
5
years of professional experience
Work History
Habitat Interpreter
Mystic Aquarium
Mystic , CT
2023.03 - Current
- Recognized by management for providing exceptional customer service.
- Created personalized presentations tailored to specific habitats and crowds.
- Developed creative ways to engage audience members while presenting complex topics.
- Assisted with husbandry staff in backup areas doing various things such as recording for penguin feeds and prepping animal diets.
- Assisted in training staff on all job abilities.
- Assisted with general cleaning duties such as sweeping walkways, and cleaning glass and railings.
- Provided guests with information on animals and the facility through public speaking talks on microphone.
- Followed the mission statement of the facility.
- Assisted with in water critical care of a beluga whale, including monitoring behavior and restraining.
Guest Services Associate
Mystic Aquarium
Mystic , CT
2021.07 - 2023.03
- Provided support during peak hours in order to maintain excellent customer service standards.
- Greeted guests in a friendly and professional manner.
- Approached guests and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Delivered accurate information to groups through microphone talks.
Sales Associate
Mystic Nautical Marine Consignment
Mystic , CT
2019.09 - 2021.02
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Marine Science Magnet High School Of Southeastern Connectic
Groton, CT2022-06
Skills
- Public Speaking
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Energetic and Positive
- Animal care knowledge
- Ability to work in diverse environments
Timeline
Habitat Interpreter
Mystic Aquarium
2023.03 - Current
Guest Services Associate
Mystic Aquarium
2021.07 - 2023.03
Sales Associate
Mystic Nautical Marine Consignment
2019.09 - 2021.02
High School Diploma -
Marine Science Magnet High School Of Southeastern Connectic
Similar Profiles
Samantha StacySamantha Stacy
Volunteer at Mystic AquariumVolunteer at Mystic Aquarium
MEGAN TRUJILLOMEGAN TRUJILLO
Education & Conservation Program Specialist at Mystic AquariumEducation & Conservation Program Specialist at Mystic Aquarium
Matthew Van der MaelenMatthew Van der Maelen
Senior Trainer - Belugas at Mystic AquariumSenior Trainer - Belugas at Mystic Aquarium