Summary
Work History
Education
Skills
Overview
Work Availability
Quote
Interests
Timeline
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Samantha Cole

New Haven,IN

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer engagement skills, honed at Walmart. Proven track record in cash transaction processing and maintaining cleanliness, resulting in improved customer satisfaction and loyalty. Committed to delivering quality service while effectively managing tasks in fast-paced environments.

Work History

Cashier

Walmart
08.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Associate

Amazon
07.2023 - 08.2024
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
  • Organized items on racks, shelves and bins to maintain established order.
  • Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
  • Restocked products and rotated items according to standard procedures.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.

Cashier

Bath & Body Works
03.2023 - 01.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Deli Clerk

Kroger
03.2018 - 01.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Associate

Mejier
09.2011 - 09.2017
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Education

New Haven High School
New Haven, IN
06-2010

Skills

  • Customer engagement
  • Consumer assistance skills
  • Strong work ethic
  • Compassionate understanding
  • Cash transaction processing
  • Skilled in maintaining cleanliness and sanitation
  • Dependable attendance

Overview

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2604607720

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Interests

Writing

Painting

Reading

Family Time

Timeline

Cashier

Walmart
08.2024 - 10.2024

Associate

Amazon
07.2023 - 08.2024

Cashier

Bath & Body Works
03.2023 - 01.2024

Deli Clerk

Kroger
03.2018 - 01.2022

Associate

Mejier
09.2011 - 09.2017

New Haven High School

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