Samantha Cole
Sharonville,OH
Summary
Enthusiastic individual with experience in customer service and educational support. Utilizes strong communication skills to assist students and customers alike, ensuring positive interactions. Dedicated to creating supportive learning environments while enhancing student engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Special Education Aide
Cincinnati Christian Schools
Fairfield, OH
08.2025 - Current
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by maintaining a positive and inclusive environment.
- Collaborated with educators to adapt learning materials for varied student abilities.
- Monitored student progress and provided feedback to enhance academic performance.
- Engaged students in activities that fostered social skills and peer interactions.
Customer Service Representative
Dennis M Howard State Farm Agency, Inc.
Springdale, OH
05.2024 - 08.2025
- Assisted customers with inquiries, ensuring prompt and accurate resolutions.
- Managed policy changes and claims processing, enhancing customer satisfaction levels.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Science - K-5 Education
Indiana Wesleyan University
Marion, IN12-2028
High School Diploma -
Cincinnati Christian Schools
Fairfield05-2025
Skills
- Behavior intervention
- Inclusion strategies
- Classroom management
- Classroom organization
Accomplishments
- Honored to have Cincinnati Christian rename the Special Education Resource Room to the Sam's Academy and give a scholarship in my name.
Timeline
Special Education Aide
Cincinnati Christian Schools
08.2025 - Current
Customer Service Representative
Dennis M Howard State Farm Agency, Inc.
05.2024 - 08.2025
Bachelor of Science - K-5 Education
Indiana Wesleyan University
High School Diploma -
Cincinnati Christian Schools