Samantha Coleman
Freehold
Summary
Proven team player and problem-solver, excelled in customer engagement and multitasking across roles at Calvin Klein and other employers. Enhanced shopping and dining experiences through effective relationship management and environmental stewardship, significantly contributing to positive customer feedback and operational efficiency. Demonstrates assertiveness in high-pressure situations, ensuring satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Beach Badge Checker
Spring Lake Beach Department
05.2024 - 08.2024
- Maintained a safe and enjoyable beach environment through consistent enforcement of beach rules and guidelines.
- Promoted environmental awareness among patrons by informing them about proper waste disposal practices on the beachfront.
- Expedited entry processes during peak hours via meticulous time management and adept multitasking skills.
Waitress
Luigis Pizza Restaurant
12.2022 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Sales Associate Worker
Calvin Klein
01.2021 - 10.2022
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Sales Associate
Happy Day Farms
09.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Freehold Township High School
Freehold, NJ06-2023
Skills
- Assertiveness
- Customer engagement
- Teamwork
- Problem-solving skills
- Trend awareness
- Greeting guests
- Relationship management
Timeline
Beach Badge Checker
Spring Lake Beach Department
05.2024 - 08.2024
Waitress
Luigis Pizza Restaurant
12.2022 - 12.2023
Sales Associate
Happy Day Farms
09.2021 - 10.2021
Retail Sales Associate Worker
Calvin Klein
01.2021 - 10.2022
High School Diploma -
Freehold Township High School
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