Samantha Collins
Plattsburgh,NY
Summary
Dynamic professional with extensive experience in community engagement and outreach initiatives, dedicated to cultivating strong connections within diverse communities. Proven ability to leverage exceptional communication and organizational skills to design and implement impactful programs and events that resonate with stakeholders. A history of fostering collaborative relationships and addressing the unique needs of the community ensures a positive and lasting impact. Committed to driving meaningful change through strategic partnerships and innovative solutions.
Overview
7
7
years of professional experience
Work History
Community Outreach Assistant
JCEO
07.2024 - Current
- Developed community engagement strategies to increase awareness of local programs and services.
- Developed and maintained relationships with community organizations and agencies.
- Analyzed feedback from community members to improve program offerings and service delivery.
- Conducted research on community needs, informing program development and resource allocation.
- Facilitated workshops and informational sessions, enhancing public knowledge of available resources.
- Increased awareness of programs and services by distributing informational materials to community members.
Account Clerk Typist
CV-TEC
07.2023 - 08.2023
- Proficient with common office devices.
- Provided reliable full time bureaucratic work
- Worked collaboratively with co-workers to ensure smooth operation of programs.
- Proficient with in house filing system
- Handled customer payments and make
- Developed customer facing imagery that meet requirements for appearance and functionality.
- Handled sensitive information (transcripts containing social security numbers) in a controlled and professional manner.
Park Recreation Aide
Ausable Point Campground
06.2020 - 07.2023
- Educated new employees on daily operations.
- Handled private customer information (home addresses, credit card information).
- Basic working knowledge of conflict mitigation strategies between co-workers as well as the general public.
- Proficient in document verification.
- Proficient in company computer programs (Aspira, Reserve America).
- Basic knowledge of troubleshooting programs and devices.
- Opening and closing financial sessions.
Real Estate Rental
RFU Reality
06.2018 - 06.2020
- Proficient with most aspects of Google and Microsoft suites.
- Interacting with both co-workers and tenants in a professional timely manner both remotely and in person.
- Managed financial records for approximately 15 tenants.
- Developed proficiency in handling sensitive information.
Education
Bachelor of Science - Finance
SUNY College At Plattsburgh
Plattsburgh, NY05-2027
Applied Science - Applied Psychology
Clinton Community College
Plattsburgh, NY05.2022
Skills
- Nonprofit experience
- Oral communication
- Community engagement
- Recordkeeping skills
- Data tracking
- Report preparation
- Customer service
- Problem-solving
- Client advocacy
- Maintaining client records
- Collaboration and teamwork
Timeline
Community Outreach Assistant
JCEO
07.2024 - Current
Account Clerk Typist
CV-TEC
07.2023 - 08.2023
Park Recreation Aide
Ausable Point Campground
06.2020 - 07.2023
Real Estate Rental
RFU Reality
06.2018 - 06.2020
Bachelor of Science - Finance
SUNY College At Plattsburgh
Applied Science - Applied Psychology
Clinton Community College
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