Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Samantha Collora

Event Management
Vero Beach,United States
Samantha Collora

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
years of professional experience
6
years of post-secondary education

Work History

WalkerOut, LLC
Sebastian , FL

CFO/ Office Manager
01.2021 - 02.2022

Job overview

  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Updated reports, managed accounts and generated reports for company database.
  • Coordinated special projects and managed schedules.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Developed standard operating procedures for all administrative employees.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Maintained computer and physical filing systems.

Brio Tuscany Grill
Boca Raton, FL

Waitstaff Manager
01.2019 - 01.2021

Job overview

  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Developed unique events and special promotions to drive sales.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Purchased food and cultivated strong vendor relationships.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Marriott International, Inc.
Austin, TX

Event Manager
02.2014 - 03.2019

Job overview

  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization and rehearsal, ceremonies and receptions.
  • Developed and implemented successful marketing plans to generate event revenue.
  • Liaised with clients to determine exact event requirements.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.

Marriott International, Inc.
San Antonio, TX

Event Coordinator
12.2009 - 02.2014

Job overview

  • Inspected event facilities to confirm conformance to customer requirements.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Brainstormed and implemented creative event concepts and themes.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Developed post-event reports to determine effectiveness of each event.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Consulted with customers to determine objectives and requirements for events.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Communicated with catering, lighting and sound companies to obtain price quotes.

Education

University of North Florida
Jacksonville, FL

from Relations
08.2005 - 01.2007

University Overview

  • Received a 4 year full-ride Scholarship
  • Elected Captain of the NCAA Division IUNF Volleyball Team Freshman year

Westlake High School
Austin, TX

01.2003 - 05.2005

University Overview

Tomball High School
Tomball, TX

08.2001 - 12.2003

University Overview

Skills

Policy and procedure modification

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Timeline

CFO/ Office Manager
WalkerOut, LLC
01.2021 - 02.2022
Waitstaff Manager
Brio Tuscany Grill
01.2019 - 01.2021
Event Manager
Marriott International, Inc.
02.2014 - 03.2019
Event Coordinator
Marriott International, Inc.
12.2009 - 02.2014
University of North Florida
from Relations
08.2005 - 01.2007
Westlake High School
01.2003 - 05.2005
Tomball High School
08.2001 - 12.2003

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Samantha ColloraEvent Management