Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samantha Colwick

Plantsville,CT

Summary

Dependable, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Food Runner/Restaurant Hostess

Craft Kitchen
05.2023 - Current
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Camp Counselor

Race4Chase
06.2022 - 08.2023
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Waitress Supervisor

Hidden Valley Miniature Golf
06.2020 - 08.2022
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Education

High School Diploma -

Southington High School
Southington, CT

Bachelor of Science - Speech Pathology

University of Rhode Island
Kingston, RI
05.2026

Skills

  • Personable
  • Reliable
  • Dedicated
  • Hard Working
  • Helpful
  • Effective Communicator

Accomplishments

  • Dean's list 2022-2023 at University of Rhode Island

Timeline

Food Runner/Restaurant Hostess

Craft Kitchen
05.2023 - Current

Camp Counselor

Race4Chase
06.2022 - 08.2023

Waitress Supervisor

Hidden Valley Miniature Golf
06.2020 - 08.2022

High School Diploma -

Southington High School

Bachelor of Science - Speech Pathology

University of Rhode Island

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Samantha Colwick