Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to the team.
Overview
24
24
years of professional experience
Work History
Patient Access Supervisor
CHRISTUS Good Shepherd Medical Center - Longview
04.2016 - Current
Responsibilities:
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Worked effectively in fast-paced environments.
Remote Client Associate
Full Creative - Remote Home Based Job
03.2015 - 04.2016
Handled sensitive information with discretion, adhering to strict confidentiality guidelines and policies established within the organization.
Responded to customer requests for products, services, and company information.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Aviation Maintenance Administrator
US Navy
06.2000 - 04.2008
Assisted in the development of standard operating procedures for aviation maintenance tasks, promoting consistency and best practices across the organization.
Actively participated in safety audits and inspections, proactively addressing findings to improve overall operations.
Enhanced aircraft safety by conducting thorough maintenance inspections and addressing potential issues.
Coordinated with other departments to optimize scheduling of routine aircraft maintenance, minimizing disruption to flight operations.
Education
AA in Business Administration -
American InterContinental University
Houston, TX
06.2010
Skills
HIPAA Compliance
Effective problem solving
Team Management
Insurance Verification
Appointment Scheduling
Customer Service
Problem-Solving
Multitasking and Organization
Registration and Admissions
Excellent Communication
Critical Thinking
Multitasking Abilities
Roles And Responsibilities
Answer phones to dedicated scheduling line, provide superior high volume customer service, ability to navigate your own person computer, build customer relationships
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Personal Information
Title: Lead Patient Access Representative
References
Available upon request.
Timeline
Patient Access Supervisor
CHRISTUS Good Shepherd Medical Center - Longview
04.2016 - Current
Remote Client Associate
Full Creative - Remote Home Based Job
03.2015 - 04.2016
Aviation Maintenance Administrator
US Navy
06.2000 - 04.2008
AA in Business Administration -
American InterContinental University
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