Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Communication Skills
Personal Information
References
Timeline
Generic

Samantha Combs

Longview,TX

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 8 years of relevant work experience to the team.

Overview

24
24
years of professional experience

Work History

Patient Access Supervisor

CHRISTUS Good Shepherd Medical Center - Longview
2016.04 - Current

Responsibilities:

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.

Remote Client Associate

Full Creative - Remote Home Based Job
2015.03 - 2016.04
  • Handled sensitive information with discretion, adhering to strict confidentiality guidelines and policies established within the organization.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Aviation Maintenance Administrator

US Navy
2000.06 - 2008.04
  • Assisted in the development of standard operating procedures for aviation maintenance tasks, promoting consistency and best practices across the organization.
  • Actively participated in safety audits and inspections, proactively addressing findings to improve overall operations.
  • Enhanced aircraft safety by conducting thorough maintenance inspections and addressing potential issues.
  • Coordinated with other departments to optimize scheduling of routine aircraft maintenance, minimizing disruption to flight operations.

Education

AA in Business Administration -

American InterContinental University
Houston, TX
06.2010

Skills

  • HIPAA Compliance
  • Effective problem solving
  • Team Management
  • Insurance Verification
  • Appointment Scheduling
  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Registration and Admissions
  • Excellent Communication
  • Critical Thinking
  • Multitasking Abilities

Roles And Responsibilities

Answer phones to dedicated scheduling line, provide superior high volume customer service, ability to navigate your own person computer, build customer relationships

Communication Skills

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Personal Information

Title: Lead Patient Access Representative

References

Available upon request.

Timeline

Patient Access Supervisor

CHRISTUS Good Shepherd Medical Center - Longview
2016.04 - Current

Remote Client Associate

Full Creative - Remote Home Based Job
2015.03 - 2016.04

Aviation Maintenance Administrator

US Navy
2000.06 - 2008.04

AA in Business Administration -

American InterContinental University
Samantha Combs