Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Confer

Albuquerque,NM

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Store Manager

DK
Albuquerque, NM
08.2022 - 05.2023
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Developed strategies to maximize sales and profitability.
  • Resolved customer complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Store Manager

Dollar General
Albuquerque, NM
10.2021 - 05.2023
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Analyzed financial data to identify areas of improvement.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Prepared monthly reports on sales figures, expenses, profits.

Education

C.M.A/Lab Tech. - Medical Assisting/Laboratory Tech.

Franklin Medical College
Albuquerque, NM
08.1996

High School Diploma -

Del Norte High School
Albuquerque, NM
05.1993

Skills

  • Customer Service/Relations
  • Work Planning and Prioritization
  • Multitasking and Organization
  • Strategic Thinker
  • Documentation and Reporting
  • Problem-Solving
  • Sales Strategies
  • Outstanding Communication Skills
  • Database Management

Timeline

Store Manager

DK
08.2022 - 05.2023

Store Manager

Dollar General
10.2021 - 05.2023

C.M.A/Lab Tech. - Medical Assisting/Laboratory Tech.

Franklin Medical College

High School Diploma -

Del Norte High School

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Samantha Confer