Samantha Contreras
San Antonio,TX
Summary
Detail-oriented cleaner with strong organizational skills. Proven ability to maintain high cleanliness standards while managing schedules and inventory effectively.
Overview
7
7
years of professional experience
Work History
Cleaner
Self Employed Services
San Antonio, Tx
01.2020 - Current
- Inspected rooms for cleanliness prior to guest arrival.
- Inspected completed work to ensure high standards of cleanliness were met.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained inventory of cleaning products and tools for efficient operations.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Organized cleaning schedules to ensure timely completion of tasks.
Outbound Call Center Representative
GS service
San Antonio, Tx
08.2022 - 01.2024
- Conducted outbound calls to engage customers and promote services.
- Managed customer inquiries and provided accurate information effectively.
- Maintained a positive attitude while handling high call volumes daily.
- Utilized CRM software to track call outcomes and customer interactions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
Education
GED
San Antonio, TxSkills
- High-touch surface disinfection
- Quality inspection
- Quality assurance
- Commercial and residential cleaning
- Housekeeping
- Cleaning schedules
- Inventory management
- Multitasking and organization
- Reliability and punctuality
- Flexible scheduling
- Effective communication
- Customer service
- Attention to detail
- Positive attitude
Timeline
Outbound Call Center Representative
GS service
08.2022 - 01.2024
Cleaner
Self Employed Services
01.2020 - Current
GED