Samantha Converse
Belleville,IL
Summary
Dynamic professional with 20 years experience at the United States Air Force, excelling in strategic planning and program management. Proven track record in training and mentoring teams, enhancing operational efficiency, and driving continuous improvement initiatives. Strong analytical skills complemented by a collaborative approach, delivering impactful results in high-stakes environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Exercise Support Subject Matter Expert
Arctic Slope Regional Corporation
12.2024 - Current
- Provided modeling and simulation airlift for war games to advise General Officers' strategic decisions regarding future conflicts.
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
- .Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Served as a liaison between technical experts and business stakeholders to ensure alignment on project objectives and deliverables.
- Improved project outcomes with application of advanced analytical skills to solve complex problems.
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
Air Refueling Validator
United States Air Force - United States Transportation Command
03.2024 - 08.2024
- Improved validation accuracy by diligently reviewing and analyzing data for completeness and correctness.
- Ensured customer satisfaction through timely resolution of discrepancies identified during validation process.
- Collaborated with cross-functional teams to ensure accurate data collection, input, and reporting across departments.
- Maintained exceptional attention to detail while reviewing large volumes of complex information for accuracy and consistency.
Strategy Advisor
United States Air Force - Air Mobility Command
10.2021 - 09.2023
- Designed and executed strategic plans that aligned with corporate objectives, driving sustainable growth.
- Consulted, led action groups, and developed course of action plans for operational challenges. Identified solutions and enhanced business effectiveness, achieving mission intent and goals.
- Hand-selected as Executive Assistant for Air Mobility Command's largest division. Managed 144 personnel in support of 16.5K aircrew members and $2.5M flying hour program.
- Influenced organizational change by developing comprehensive communication strategies for effective implementation.
- Facilitated regular progress updates on strategic initiatives to relevant stakeholders, ensuring transparency throughout the implementation process.
- Mentored junior staff members, fostering a culture of professional growth and continuous improvement.
Operations Administrator
United States Air Force
10.2019 - 09.2021
- Led and equipped 120+ employees across 11 job titles for operational support across 3 divisions, 5.2K flight hour program & 9 aircraft worth $648M.
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Designed and achieved realistic ‘mock’ scenarios during annual training and two-week mission; improved readiness by 18% through targeted training and simulated exercises.
Training Standardization & Evaluation Coordinator
United States Air Force - Air Education and Training Command
10.2018 - 09.2019
- Maintained up-to-date knowledge on best practices in program evaluation through continuous professional development opportunities.
- Contributed to a culture of learning within the organization by sharing insights from evaluations during internal meetings or workshops regularly held throughout the year.
- Played a key role in organizational change management efforts by using evaluation results to identify areas for improvement, inform strategic planning processes, and drive continuous improvement initiatives.
- Aligned 99 rated and non-rated evaluators. Recognized as Senior Consultant. Advised C-suite on trends.
- Managed 9 programs; directed execution of 3.3K exams; validated training & completed $1.2B Aircrew Training System contracts.
Superintendent of Training
United States Air Force - Air Education and Training Command
10.2015 - 09.2018
- Authored 10 graduate level courses for 978 students in annual $101M/8.5K flight hour program.
- Managed largest KC-135 standardization and evaluation program
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning.
Department of Scheduleing, Manager
United States Air Force - Air Combat Command
02.2012 - 02.2014
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Identified inefficiencies in draw-down plan; reduced resources by 107 personnel and 9 aircraft; saved $1.2M
- Advanced DoD's largest tanker fleet; directed 90 crews and 57 aircraft; planned $423M of vital fuel.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
Aviation Operations -
Community College of The Air Force
Instructor of Technology & Military Science -
Community College of The Air Force
Bachelors Degree Business Leadership -
University of Arizona, Global Campus
Skills
- Training and mentoring
- Strong analytical skills
- Strategic thinking
- Teamwork and collaboration
- Consulting and advising
- Program management
Certification
Professional Management - Google Certificate
Timeline
Exercise Support Subject Matter Expert
Arctic Slope Regional Corporation
12.2024 - Current
Air Refueling Validator
United States Air Force - United States Transportation Command
03.2024 - 08.2024
Strategy Advisor
United States Air Force - Air Mobility Command
10.2021 - 09.2023
Operations Administrator
United States Air Force
10.2019 - 09.2021
Training Standardization & Evaluation Coordinator
United States Air Force - Air Education and Training Command
10.2018 - 09.2019
Superintendent of Training
United States Air Force - Air Education and Training Command
10.2015 - 09.2018
Department of Scheduleing, Manager
United States Air Force - Air Combat Command
02.2012 - 02.2014
Aviation Operations -
Community College of The Air Force
Instructor of Technology & Military Science -
Community College of The Air Force
Bachelors Degree Business Leadership -
University of Arizona, Global Campus
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