Samantha Conzett-Clark

Collaborate with physicians and registered nurses to implement delegated aspects of the plan of care throughout diagnostic and therapeutic endoscopic procedures. Prepare, handle, and manage endoscopic specimens and devices, including forceps, snares, clips, and balloons, in accordance with procedural requirements. Ensure a safe and sterile procedural environment by following infection control protocols, regulatory standards, and institutional policies to promote optimal patient outcomes and staff safety.

Managed staffing operations using scheduling technology to create daily and long-term staffing assignments aligned with departmental needs and staffing standards. Coordinated agency staff coverage, tracked and communicated schedule changes, and ensured accurate timecard entry for payroll processing. Supported human resources functions by maintaining employee information and personnel documentation.

Provided exceptional customer service and beverage preparation in a high-volume retail setting. Advanced to Barista Trainer, responsible for onboarding and mentoring new staff, troubleshooting workflow issues, and supporting daily operations. Partnered with management to manage staffing challenges, coordinate training, and ensure store readiness through effective stocking, cleaning, and closing procedures.

Delivered exceptional customer service in a high-volume restaurant environment while accurately taking orders, preparing beverages, and ensuring timely service. Demonstrated strong multitasking and communication skills to manage multiple tables efficiently during peak hours. Collaborated with team members and management to support daily operations, address workflow challenges, and maintain a clean, organized dining environment in accordance with safety and sanitation standards.