Samantha Cook

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• Maintained accurate records of all inspections, tests, audits, and other relevant data for easy access during internal or external reviews.
• Fostered a culture of excellence in the workplace through leading by example and promoting best practices in quality management.
• Conducted investigations into questionable test results.
• Proposed corrective actions to address recurring quality issues.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Maintained quality documentation and records for conformance with relevant standards.
• Ensured compliance with industry standards and regulations by conducting regular audits and addressing any non-conformances promptly.
• Developed skilled quality technicians through effective coaching, mentoring, and training programs tailored to individual needs.

• Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Performed thorough inspections of incoming materials and outgoing products.
• Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
• Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
• Reduced customer complaints by proactively addressing potential issues before products left the facility.
• Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
• Managed non-conforming product evaluations and disposition, minimizing negative impacts on production schedules and customer satisfaction.
• Inspected items and compared against standards to meet regulatory requirements.
• Reported problems and concerns to management.
• Reviewed production processes and identified potential quality issues.
• Collected and analyzed data to measure effectiveness of quality control processes.