Samantha Cornell
Frederick,MD
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Magnolia's Tacos and Tequila Bar
08.2025 - Current
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Managed multiple tables efficiently, ensuring accurate order taking and prompt food delivery.
- Collaborated with kitchen staff to maintain smooth operations during peak hours.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep the dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
Physical Therapy Technician
Amber Hill Physical Therapy
02.2024 - 08.2024
- Administered modalities such as hot and cold packs, ultrasound machines, and electrical stimulation units per the direction of a physical therapist.
- Assisted patients in performing exercises, stretches, and other therapeutic activities to improve mobility and strength.
- Provided support for physical therapists by preparing treatment areas, gathering supplies, and setting up equipment.
- Cleaned work area and checked and stored equipment after treatment.
- Maintained cleanliness of treatment rooms between patient visits according to established guidelines.
- Documented patient information, such as notes on progress.
Kennel Technician
Old Farm Veterinary Hospital
12.2021 - 08.2023
- Monitored animal behavior to ensure safety of both staff members and animals.
- Cleaned cages and kennels between each animal stay using appropriate disinfectants and cleaning agents.
- Maintained a clean, safe, and healthy environment for animals in kennel facilities.
- Exercised dogs regularly to maintain physical health while in kennel's care.
- Utilized effective time management strategies when caring for multiple animals simultaneously.
- Demonstrated strong communication skills when working with pet owners and other staff members.
- Inspected kennel areas regularly for potential hazards or damage that could harm pets or personnel.
- Kept accurate records of food intake, medication administration, and treatments administered.
- Fed and watered animals with appropriate schedules and feeding procedures.
- Organized supplies needed for daily operations of kennel facility.
- Fed animals daily and verified access to fresh water.
- Handled and restrained animals for medical procedures.
- Offered a welcoming environment to both animals and their owners.
- Provided proper nutrition and dietary needs for animals.
- Performed animal grooming duties, such as washing, brushing, clipping and trimming coats, cutting nails, and cleaning ears.
- Completed grooming, bathing, and nail trimming for dogs.
Education
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA12-2027
High School Diploma - undefined
Governor Thomas Johnson High School
Frederick, MD05.2024
Skills
- Equipment setup
- Continuing education
- Documentation accuracy
- Sports injury treatment
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- High volume dining
- Menu memorization
- Team collaboration
- Task prioritization
Certification
• CPR Certified – American Heart Association
Timeline
Server
Magnolia's Tacos and Tequila Bar
08.2025 - Current
Physical Therapy Technician
Amber Hill Physical Therapy
02.2024 - 08.2024
Kennel Technician
Old Farm Veterinary Hospital
12.2021 - 08.2023
High School Diploma - undefined
Governor Thomas Johnson High School
Bachelor of Science - Nursing
James Madison University
COMMUNITY SERVICE
- National Honors Society, Member, Frederick, MD, 2024-01, 2024-05, As a member of the National Honors society, we help elevate our school community by volunteering and serving the people in and out of our community.
- Science National Honors Society, Member, Frederick, MD, 2023-01, 2024-05, As a member of the Science National Honors Society, we engage in scientific events, collaborate, and help foster a passion for science in our schools.
ADDITIONAL INFORMATION
I am a sophomore at James Madison University in the School of Nursing and an active Community Outreach Committee member for the Nursing Student Association. In this role, I help connect nursing students with the local community to promote public health awareness and support service initiatives that align with nursing values. Through these efforts, I contribute to creating meaningful community partnerships and encouraging student involvement in service.